Simon O'Sullivan

Improve Alert Routing

Recommended Posts

I find the Alert Rules really poor so it would be great to see some improvements.

The things we would like is the ability to:

  • add multiple Escalation Chains per Alert Rule (otherwise I need to make a different Chain for every Rule)
  • allow multi tenant clients to manage/create there own Escalation Chains and Alert rules

Are there any updates proposed for these?

  • Like 1

Share this post


Link to post
Share on other sites

We had a design meeting this morning, so yes - updates have been proposed.  We'll make note of these requests.

We have a few other big items queued up for early 2017, but the alert rule overhaul shouldn't be too far behind.

Share this post


Link to post
Share on other sites

Hi, is there any update on this?

 

We are a LM MSP and are loosing clients from LM because they lack the ability to modify alert rules and escalations. Most of our clients are enterprise with their own internal IT teams. They want the ability to modify these as well.

Share this post


Link to post
Share on other sites

As a note. if it was possible to have alert rules and chains in a folder and give clients permissions to these (as we do for devices, services, etc) it would enable this sort of multi tennancy on LM.

Simon

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.