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You can view the May 27th recording here: 

 

 

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All of the questions were answered in the video, so please watch the recording. The questions are listed here in the same order asked for search-ability:

  • I want to know about the Datasources configuration. How to do it.
  • I want to know about the integration between the alerts and auto-ticketing
  • hi Stuart, is there any report available OOB similar to a heatmap in CAPC?
  • Also, what's the best way to get an Availability/Reachability SLA report for multiple remote locations?
  • Hi Stuart!! We have had Collector load (overload!) issues off-and-on for quite a while. The biggest challenge is usually about how to track down which DataSource (or family of DataSources) is impacting a set of Collectors. Do you have any tips / tricks on how to drill down from a Collector overload condition to find out what exactly is generating the overload?
  • is it possible to group interfaces from different devices? For instance, if we have 100 remote locations with 2 internet circuits each, can we group those 200 internet circuits into a single group so we can easily identify the port where circuit is terminating instead of navigating to different location and then trying to find where the circuit interface is?
  • how can i protect my system from blowing up after upgrading datasources?  i have some exclusions and "tweaks" to some of them.  for example, i exclude the vmware host level vm disk space check because vcenter also does it.  when i upgrade datasources, it adds back the defaults which causes be to get hundreds of alerts that were excluded previously
  • a confusion/question related to netflow - as opposed to NFA, in LogicMonitor, netflow is shown at device level instead of interface level. So if we have flow export configured on multiple interfaces from a single device, would that show aggregate of all interfaces?
  • this might show how effective ABCG is? or at least give one visualization showing how ABCG might be moving devices (and their instances) around?
  • One feedback; alternatively a question.  The SDT panel is somewhat cumbersome, if you have a number of alerts to SDT.  Lots of clicks and confirms.  Ideally, a couple hot buttons, like "Put in downtime for: 5 min, 30 min, 2 hours, 2 days", etc.  The fewer clicks, the better. I provided this because we seem to have a number of services that have numerous alerts, all of which tend to fire when the service/server I down (multi-tenant apps, etc.).  Ever since the Nagios days I've wanted cascading alerts.  For example, if a database is down, I KNOW that every single app on a host, or even several, will be down.  I don't need all 30 apps to complain if the database is out, so it peeves me to have to SDT 30 apps.  Is it possible to link alerts in a hierarchy or dependency chain so that only one alert goes out for significant outages?  Another example, if the power in the data center goes out (or a battery back catches fire - it HAPPENED!), all the servers don't need to report."
  • Safe Logic Module Merge.  Best thing since Sierra Nevada Summerfest Lager.
  • Hi Stuart, there are various devices in the environment, mostly routers and switches with parent-child relationship. Can LogicMonitor read the dependency like parent-child relationship in the devices so that number of alerts can be suppressed?
  • Also, can it read the topology mapping from the network itself? or we still need a Discovery tool?

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Here's the link to the DataSources for collector counts. I don't like how difficult it is to make the dashboard work, so i'll be revising them. It's possible these metrics are already available in the portal metrics package, so i have to take a close look at that to see if the stats are available there.  Also, there's no documentation, so there's that too.

https://github.com/sweenig/lmcommunity/tree/master/CollectorLoad

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