ACK/SDT improvements needed

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Right now, ACK and SDT work, but miss important functionality.  Please consider addressing all of these:

* ACK should be able to expire (critical issues that should not be lost forever, or to set a maximum expected recovery time period -- not possible with SDT).
* ACK should be able to clear if a worse condition occurs (in Nagios, this is a non-sticky ACK)
* ACK and SDT notices should be shipped to custom email integrations (this one is a bug as far as I am concerned)


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9 minutes ago, Cole McDonald said:
  • ACK should be removable if determined it was checked incorrectly by a user.

Oh it is, but it is definitely a non-obvious side-effect of disabling alerts and re-enabling.  I frequently get the feeling different aspects of LM were written by summer interns :).

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Thinking about this, I would find useful if an acknowledgeded alert that is place into SDT could also become automatically unacked at the end of the SDT.  (I'd also like the ability to limit SDTs to no later than n days from timenow.)

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