• 0
Sign in to follow this  
Owen from Cali

OpsGenie not acking through to LogicMonitor, when LM is using SSO

Question

Hello,

I have an LM installation with an OpsGenie integration. This uses an API to go to OG, which works fine, but the back-channel acking from OpsGenie to LogicMonitor doesn't work, either by the stated UserID and Password, as per the documentation, or via API tokens. The username and password credential works fine when logging into LogicMonitor, and the token method works via a Python script test, but the OpsGenie debug says "authentication failed"

It looks like the OpsGenie documentation fails after LM turns on SSO. This has to be a common implementation... Has anyone found out how to make this work? Any tips?

 

Share this post


Link to post
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this