Microsoft Teams

[Kurt Wolf 0]

We recently moved from Slack to Microsoft Teams.  I would like to get our alert integration working.  Does anyone have a writeup of doing this?

[Kerry DeVilbiss 0]

Hey @Kurt Wolf,

I'm actively working on documenting some internal efforts to get a Microsoft Teams webhook integration in place - I'll reach out within the next day or so with some instructions.

Best,

Kerry

[Nicklas Karlsson 1]

Great!! We're all in to Microsoft Teams, and this will be a great feature

[Kerry DeVilbiss 0]

I just sent out an email with some attached instructions for both of you - we're working on some more formal documentation, but I wanted to get it out there so you could use it!

Let me know how it goes - if others are interested, reply here and I can send over the same doc - and eventually I'll post a link to the official docs when they're ready.

Best,

Kerry

[Chris Swanger 0]

Kerry, if you still have the documentation for integrating teams alert notifications, I would love to try it. 

Thanks!

[fintanquinn 0]

Also Interested here 

 

Thanks 

[Nicklas Karlsson 1]

I would really like to take a look at the documentation... Can't figure it out to work for me. so if you guys have a solution I will be glad to get the help I can to solve this

[Gregb 0]

I would be interested to see what this documentation looks like.  We have the email to Teams integration configured.  If there is a different way to do this, it would be very interested. 

[Nicklas Karlsson 1]

Hi All!

I've tested this and it works. No reply options yet, but it's a start

Create a channel for webhooks in Teams copy that adress and use it in your Integration ( I copied a Slack integration)

And I've used the following JSON formatting

{
    "@type": "MessageCard",
    "@context": "http://schema.org/extensions",
    "themeColor": "ff0000",
    "title": "Company - LM Webhook Test",
    "text":"Alerts!",
    "sections": [{
        "activityTitle": "Action Required!",
        "activitySubtitle": "Here are the details",
        "Facts": [{
            "name": "Host:",
            "value": "##HOST##"
        }, {
            "name": "Datasource",
            "value": "##DATASOURCE##"
        }, {
            "name": "Displayname:",
            "value": "##system.displayname##"
        }, {
            "name": "InstanceGroup:",
            "value": "##INSTANCEGROUP##"
        }, {
            "name": "Datapoint:",
            "value": "##DATAPOINT##"
        }, {
            "name": "Datapoint Description:",
            "value": "##DPDESCRIPTION##"
        }, {
            "name": "Level:",
            "value": "##LEVEL##"
        }, {
            "name": "Start:",
            "value": "##START##"
        }, {
            "name": "Duration:",
            "value": "##DURATION##"
        }, {
            "name": "Value:",
            "value": "##VALUE##"
        }, {
            "name": "Threshold:",
            "value": "##THRESHOLD##"
        }, {
            "name": "ClearValue:",
            "value": "##CLEARVALUE##"
        }, {
            "name": "Reason:",
            "value": "##DATAPOINT## ##THRESHOLD##"
        }, {
            "name": "Group:",
            "value": "##GROUP##"
        }],
        "markdown": true
    }]
}

[Kerry DeVilbiss 0]

Hey Guys,

Give me a couple hours to see if I can't make our instructions publicly accessible today - I can see now there's plenty of demand and we've had another go at cleaning them up so I will see what I can't get posted.

Have a couple meetings this morning but can follow up a bit later. Appreciate the patience ... !

Best,

Kerry

[Kerry DeVilbiss 0]

Issue

Microsoft Teams is Microsoft's offering in the collaboration tools/ group chat space. Much like Slack or other similar tools, they provide an API interface for posting alerts to a Microsoft Teams channel.

Resolution

Screenshots of some of these steps are available down below after the code blocks.

• - Add a new Custom Webhook Integration into LogicMonitor.
• - "Use different URLs or data formats to notify on various alert activity."
• - Insert the relevant payloads from the code sections below into each of the custom webhook stages.
• - Once you've setup the Integration, you'll need to get the webhook URLs from Microsoft Teams as follows:
  • -- Right-Click on the channel you want to be the destination for alerts, and select 'Connectors'
  • -- From the Connectors screen, select "Incoming Webhooks"
  • -- Configure a name for the incoming webhooks (LogicMonitor Alerts isn't a bad one)
  • -- At the end of this configuration, they'll provide you with a URL that looks something like this:
    • --- https://outlook.office.com/webhook/c23bf412-1ded-4d65-97c6-7187d4626894@b2770e96-450d-4a74-bf3b-f2b77eb337e9/IncomingWebhook/b99a46adc48745e19b9a3535f0be462a/48eb6267-4d62-4ebc-bc4a-33340fce7bcc
    • --- If you are setting up just one room in Teams - add the URL given by Teams to each of the webhook calls in LM.
  • -- If you want to send alerts to different rooms you can use a tokenized version of the URL instead of setting up a new integration for each room. Use the following steps to create the tokens, or you are setting up just 1 room skip to the next step.
    • --- https://outlook.office.com/webhook/##TEAMS.WEBHOOK##/IncomingWebhook/##TEAMS.INCOMINGWEBHOOK## (This will be the URL endpoint for each of the webhook calls in LM)
    • --- You are going to need to extract (2) pieces of information from the URL given by Teams:
    • --- The value in between /webhook/ and /IncomingWebhook - in this case, c23bf412-1ded-4d65-97c6-7187d4626894@a2770e96-450d-4a74-bf3b-f2c77eb337e9 - this will be set as device/group property 'teams.webhook'
    • --- The value of everything AFTER /IncomingWebhook - in this case, b99a36adc48745e19b9a3535f0be462a/48eb6267-4d62-4ebc-bc4a-33340fce7bcc - this will be set as device/group property 'teams.incomingwebhook'
    • --- Set those properties at the root of the LogicMonitor account (or wherever appropriate,) so that all the devices can pull that token into the alert delivery.
• That should be it! Setup an escalation chain with your Integration, and set up Alert Rules for your escalation chain.

Active Alerts:

{
    "@type": "MessageCard",
    "@context": "http://schema.org/extensions",
    "summary": "LogicMonitor Alert",
    "themeColor": "ff0000",
    "sections": [
        {
            "startGroup": true,
            "title": "LogicMonitor Automated Alert Notification",
            "activityImage": "http://www.logicmonitor.com/wp-content/uploads/2015/07/LM_Logo_Circle_Indigo_300px.png",
            "activityTitle": "Group: **##GROUP##**",
            "activitySubtitle": "##LEVEL## Alert received: ##ALERTID##",
            "text": "LogicMonitor Alert Details",
            "facts": [
                {
                    "name": "Group",
                    "value": "##GROUP##"
                },
                {
                    "name": "Host",
                    "value": "##HOST##"
                },
                {
                    "name": "Datasource",
                    "value": "##DATASOURCE##"
                },
                {
                    "name": "Datapoint",
                    "value": "##DATAPOINT##"
                },
                {
                    "name": "Threshold",
                    "value": "##THRESHOLD##"
                },
                {
                    "name": "Value",
                    "value": "##VALUE##"
                },
                {
                    "name": "Duration",
                    "value": "##DURATION##"
                },
                {
                    "name": "Start",
                    "value": "##START##"
                },
                {
                    "name": "Alert URL",
                    "value": "##AlertDetailURL##"
                },
                {
                    "name": "Service URL",
                    "value": "##URL##"
                },
                {
                    "name": "Website Description",
                    "value": "##WEBSITEDESCRIPTION##"
                },
                {
                    "name": "Website Checkpoint",
                    "value": "##CHECKPOINT##"
                },               
                {
                    "name": "Website Group",
                    "value": "##WEBSITEGROUP##"
                }
            ],
            "potentialAction": [
                {
                    "@type": "OpenUri",
                    "name": "Open Alert",
                    "targets": [
                        { "os": "default", "uri": "##AlertDetailURL##" }
                    ]
                }
            ]
        }
    ]
}

Escalated Alerts:

{
    "@type": "MessageCard",
    "@context": "http://schema.org/extensions",
    "summary": "LogicMonitor Alert",
    "themeColor": "ffcc00",
    "sections": [
        {
            "startGroup": true,
            "title": "LogicMonitor Alert Update Notification",
            "activityImage": "http://www.logicmonitor.com/wp-content/uploads/2015/07/LM_Logo_Circle_Indigo_300px.png",
            "activityTitle": "Group: **##GROUP##**",
            "activitySubtitle": "##LEVEL## Alert received: ##ALERTID##",
            "text": "LogicMonitor Alert Details",
            "facts": [
                {
                    "name": "Group",
                    "value": "##GROUP##"
                },
                {
                    "name": "Host",
                    "value": "##HOST##"
                },
                {
                    "name": "Datasource",
                    "value": "##DATASOURCE##"
                },
                {
                    "name": "Datapoint",
                    "value": "##DATAPOINT##"
                },
                {
                    "name": "Threshold",
                    "value": "##THRESHOLD##"
                },
                {
                    "name": "Value",
                    "value": "##VALUE##"
                },
                {
                    "name": "Duration",
                    "value": "##DURATION##"
                },
                {
                    "name": "Start",
                    "value": "##START##"
                },
                {
                    "name": "Alert URL",
                    "value": "##AlertDetailURL##"
                },
                {
                    "name": "Service URL",
                    "value": "##URL##"
                },
                {
                    "name": "Website Description",
                    "value": "##WEBSITEDESCRIPTION##"
                },
                {
                    "name": "Website Checkpoint",
                    "value": "##CHECKPOINT##"
                },               
                {
                    "name": "Website Group",
                    "value": "##WEBSITEGROUP##"
                }
            ],
            "potentialAction": [
                {
                    "@type": "OpenUri",
                    "name": "Open Alert",
                    "targets": [
                        { "os": "default", "uri": "##AlertDetailURL##" }
                    ]
                }
            ]
        }
    ]
}

Acknowledged Alerts:

{
    "@type": "MessageCard",
    "@context": "http://schema.org/extensions",
    "summary": "LogicMonitor Alert",
    "themeColor": "003366",
    "sections": [
        {
            "startGroup": true,
            "title": "LogicMonitor Acknowledgement Notification",
            "activityImage": "http://www.logicmonitor.com/wp-content/uploads/2015/07/LM_Logo_Circle_Indigo_300px.png",
            "activityTitle": "Group: **##GROUP##**",
            "activitySubtitle": "##LEVEL## Alert received: ##ALERTID##",
            "text": "LogicMonitor Alert Details",
            "facts": [
                {
                    "name": "Group",
                    "value": "##GROUP##"
                },
                {
                    "name": "Host",
                    "value": "##HOST##"
                },
                {
                    "name": "Datasource",
                    "value": "##DATASOURCE##"
                },
                {
                    "name": "Datapoint",
                    "value": "##DATAPOINT##"
                },
                {
                    "name": "Threshold",
                    "value": "##THRESHOLD##"
                },
                {
                    "name": "Value",
                    "value": "##VALUE##"
                },
                {
                    "name": "Duration",
                    "value": "##DURATION##"
                },
                {
                    "name": "Start",
                    "value": "##START##"
                },
                {
                    "name": "Alert URL",
                    "value": "##AlertDetailURL##"
                },
                {
                    "name": "Service URL",
                    "value": "##URL##"
                },
                {
                    "name": "Website Description",
                    "value": "##WEBSITEDESCRIPTION##"
                },
                {
                    "name": "Website Checkpoint",
                    "value": "##CHECKPOINT##"
                },               
                {
                    "name": "Website Group",
                    "value": "##WEBSITEGROUP##"
                }
            ],
            "potentialAction": [
                {
                    "@type": "OpenUri",
                    "name": "Open Alert",
                    "targets": [
                        { "os": "default", "uri": "##AlertDetailURL##" }
                    ]
                }
            ]
        }
    ]
}

Cleared Alerts:

{
    "@type": "MessageCard",
    "@context": "http://schema.org/extensions",
    "summary": "LogicMonitor Alert",
    "themeColor": "33f449",
    "sections": [
        {
            "startGroup": true,
            "title": "LogicMonitor Alert Clear Notification",
            "activityImage": "http://www.logicmonitor.com/wp-content/uploads/2015/07/LM_Logo_Circle_Indigo_300px.png",
            "activityTitle": "Group: **##GROUP##**",
            "activitySubtitle": "##LEVEL## Alert received: ##ALERTID##",
            "text": "LogicMonitor Alert Details",
            "facts": [
                {
                    "name": "Group",
                    "value": "##GROUP##"
                },
                {
                    "name": "Host",
                    "value": "##HOST##"
                },
                {
                    "name": "Datasource",
                    "value": "##DATASOURCE##"
                },
                {
                    "name": "Datapoint",
                    "value": "##DATAPOINT##"
                },
                {
                    "name": "Threshold",
                    "value": "##THRESHOLD##"
                },
                {
                    "name": "Value",
                    "value": "##VALUE##"
                },
                {
                    "name": "Duration",
                    "value": "##DURATION##"
                },
                {
                    "name": "Start",
                    "value": "##START##"
                },
                {
                    "name": "Alert URL",
                    "value": "##AlertDetailURL##"
                },
                {
                    "name": "Service URL",
                    "value": "##URL##"
                },
                {
                    "name": "Website Description",
                    "value": "##WEBSITEDESCRIPTION##"
                },
                {
                    "name": "Website Checkpoint",
                    "value": "##CHECKPOINT##"
                },               
                {
                    "name": "Website Group",
                    "value": "##WEBSITEGROUP##"
                }
            ],
            "potentialAction": [
                {
                    "@type": "OpenUri",
                    "name": "Open Alert",
                    "targets": [
                        { "os": "default", "uri": "##AlertDetailURL##" }
                    ]
                }
            ]
        }
    ]
}

 

Custom Webhook Overview

 

Teams Channel Connectors

 

Incoming Webhook Connector

Edited November 19, 2018 by Kerry DeVilbiss
formatting clarity

[iknowcoolin 0]

I appreciate the steps for MS teams webhook. 

I cannot see the pictures/screenshot.

[Herin 0]

Hi,

Interested to try this integration piece with our Microsoft Teams. I cannot see the pictures as well. Is there a possibility you can provide the information.

 

Thanks

[Adam Gent 2]

Are there any plans to add this as an official integration option?