Jessie Bryan

Create Alert Tokens for Acknowledgement By, and Acknowledgement Comment

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Extending alert information from LogicMonitor to other 3rd Party systems is pretty common for us, however, the available tokens today to describe the alert is missing a few bits of data (we feel).

It would be incredibly helpful to have an alert token that contains the LM User responsible for Acknowledging the alert, and a separate token for the Ack comment. Having these tokens allows us to better map alerting details to upstream and downstream integrations.

 

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