Un-Acknowledge Alerts


Aaron
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This is great! The more customers pile onto features, the easier it is for the product team to prioritize new features like this.

FWIW: if it's implemented at all, it would be through the API first as our GUI uses our own API calls to do everything we do in the GUI.

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And the problem with disabling/enabling alerting is that if an operator does it at the wrong level (i.e. accidental on the resrouce object, not an instance) they can accidentally revoke other alerts too.  Also, disable/enable does not always work straight away, it can take a couple of goes sometimes I find.  

So, really, we just want an option on the alert itself that simply removes the acknolwedgement, resetting it back to unacknowledged state.

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