Grant

Suppress Alert Sounds when in SDT

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Currently, Alert sounds are persistent even when an instance is placed in SDT. We need functionality added to suppress all alert sounds while an instance is in SDT.

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I hadn't noticed that until now!  There should be an option to disable sound for alerts on devices that are within an SDT period.

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On 5/25/2017 at 2:53 PM, Grant said:

Currently, Alert sounds are persistent even when an instance is placed in SDT. We need functionality added to suppress all alert sounds while an instance is in SDT.

We also realized this during a customer ISP outage, ended up turning off the sound on the NOC monitor. Collector was ack'd and placed in SDT however every time a device went down the alarm would kickoff.

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