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BrianG

Creating SDTs

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Hello,

We would like to give "READ ONLY" user accounts the ability to create SDT on devices and datasource instances, nothing more.

Thanks, Brian

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Hi Brian - Is there a reason those users cannot acknowledge alerts?  We've grouped the SDT and acknowledge functions together as they often have the same end result (the device stops alerting).  Would love to know more about your use case.

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Hi Annie - We have engineers who receive alerts (something needs to be addressed on the VM via email integrations which negates the acknowledge feature.  This is setup by design as we prefer not giving them the ability to acknowledge alerts).  When they perform maintenance in vCenter an alert would trigger. We just need them to be able to set SDT for the time they need to work on the VM in vCenter thus avoiding alerts being triggered.

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