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Found 5 results

  1. I would like to use the REST API from ServiceNow but I'm not able to generate the HMAC using the ServiceNow Glide System native class GlideCertificateEncryption(), the resulting values don't match with what I would expect from Python or PowerShell. Are there any ServiceNow developers out there who have managed to call the LogicMonitor REST API from a ServiceNow script? If you have, could anyone share an example script please. var JavaString =; var key = new JavaString("key"); var message = new JavaString("message"); var keyUTF8 = new JavaString(key.getBytes("UTF8")); var messageUTF8 = new JavaString(message.getBytes("UTF8")); var util = new GlideStringUtil(); var encryption = new GlideCertificateEncryption(); //var mac = encryption.generateMac(util.base64Encode(keyUTF8), "HMACSHA256", messageUTF8); var mac = encryption.generateMac(HexUtil.convertToBase64(keyUTF8 + ""), "HMACSHA256", messageUTF8 + ""); gs.log(mac); gs.log(HexUtil.convertToBase64(mac)); var decoded = util.base64Decode(mac); var utf8Bytes = decoded.getBytes("UTF8"); gs.log(utf8Bytes.length); gs.log(JSON.stringify(utf8Bytes));
  2. We are looking to integrate logicmonitor with our servicenow instance. At the same time, we are looking to upgrade to the New York release. The integration notes state that releases supported are up to Madrid. Will the integration continue to be supported on New York?
  3. Hello all, I am currently researching the possibility of running an integration between ServiceNow, an application my company utilizes, and LogicMonitor. I have a request from an end user to open a specific dashboard (this dashboard is different depending on certain conditions, but it is the same type of dashboard) when a link is clicked on the ServiceNow side. After looking at the REST API for LogicMonitor, specifically the API for getting information about a dashboard, I haven't found anything that points to the ability to grab the dashboard URL. I am able to craft a hyperlink such that it opens to ALL the dashboards for my company, but since the dashboards don't seem to follow a set pattern in their URL end-tags, I haven't been able to find a way to make the link dynamically specific to the dashboard that the end user wants. For reference, the desired dashboard URL will resolve to, I need to know how to get either the entire URL or the dashboard number at the end (which is DYNAMIC), if possible. Any input you may be able to offer is appreciated. Thank you for your time!
  4. Hi Folks, I am a new to ServiceNow recently completed ServiceNow Certification. I got some trouble, I need to integrate servicenow with slack which helps to send high and critical P1 alerts to a slack channel. I am looking for possibilities that can be done to get the serviceNow integrated with slack. Any ideas / suggestions? Thanks in Advance
  5. The built-in integration with ServiceNow for event management is awesome. What would be nice is if they had the same built-in integration for Operational Metrics (or a set of instructions to build out the pull API request from the ServiceNow side). The main reason we are wanting to use this is to make ServiceNow the one place a team member needs to go for a quick glance of overall health. Additional benefits of doing this would be that we could set thresholds for this data directly off of the KBs associated to the CIs and when a team changes a threshold for the CI it would instantly take effect.