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Found 23 results

  1. We are having issues with Devices that are coming up with NaN on some instances and are looking for a report we can run showing devices with that behavior. Yes, we could put a datapoint in with a 'alert if you get NaN' but sometimes scripts fail and you get that. We're looking for sustained behavior, not intermittent. this will point us to where we might have creds wrong or permissions incorrectly configured.
  2. I love the Reports UI but my users who have only View access to Reports or any given Report Group SHOULD NOT be able to see the reports generated by other users. The previously generated reports are great, but they are hosted in S3 and don't check against the user roles we have assigned to our users. We have a common set of reports that all of our clients use and when they run them on-demand in the old UI, that's all they get--that particular run. Client ABC can now see a version of a report that was run by Client XYZ by clicking on a link. Not good. Making all runs of a report available for all users with access to those reports creates a management headache.
  3. We waste a lot of productive time trying to figure out GLOB expressions, or supporting our non-programmer users with GLOB expressions. It would be super awesome if you could simply give us something based on the device tree navigator control from the Role definition editor view, so users can use that to select resource groups to include in a report. We prefer to give our users self service abilities, but GLOBs mean users have to come to engineering when they need to filter information from a report.
  4. Having spoken with John via chat session, and discovering the cause of reports generating with blank data, it was discovered that a user that was no longer with the company was the last person who had modified a report. The feature being requested is to simply allow reports to run and send out as they are scheduled, regardless of the user that put them in place. While simply touching the reports and saving them with a different user does allow it to function, does not fix the root cause. While the rest of LM datasources, dashboards, and graphs function regardless of creating user, the reports should continue to function as configured as well.
  5. I want to have a report that will give me all devices that are currently under an SDT, that will show the device name, SDT Start Date, SDT End Date, and the comments of the SDT>
  6. Scenario -- I have a device group with a mix of AWS EC2 with Local Collector, EC2 with only the cloud collector, RDS instances, and Load Balancers. I went and created a device inventory report to grab some info about EC2 tags. It asks for a datasource, so I've tried a few--"Ping", "HostStatus", "AWS_EC2". No matter which I select, the resulting report has all devices--EC2, ELBs, RDS--regardless of the datasource selection. So obviously the datasource selection in this report type doesn't mean what I think it means. So what is this option used for?
  7. Hello! My challenge is how to calculate proper SLA time (in minutes) during the last calendar month. Currently the Threshold must be set manually. The problem is that many months have different amount of minutes so single value might not give 100% correct result. Having dynamic thresholds would be much better option. Thank you!
  8. I'd like the ability to search for keywords or IP addresses throughout all of my device backup config files without having to view them one at a time.
  9. Mosh

    Reports UI

    Please make the Name and Description columns wider. The Generated and Report Type columns do not need to be so wide.
  10. currently i don't see any template where i can get detailed usage report of customer (i.e. Group) with details of CPU, Memory, Disk, Network in single report. there is an option we can do with device metric trends but we have enter all Data points which is going to be a huge task when we are talking about multiple groups who's with huge amount of servers. There has to be templates around to get execute summary (Management, CIO reports) with details of monitoring system and few for utilization like this.. etc..
  11. Hello, I'm looking to have an option to send dashboard reports only on weekdays. Less clutter for emails I don't need/read on the weekend. Thanks! Jake
  12. PropertySources are one of the recent additions to LogicModules, they were introduced in v.83 (https://www.logicmonitor.com/release-notes/v-83-scriptable-properties-dashboards-report-two-factor-authentication/). They are a very powerful feature and you can use them for many other purposes other than just showing a Cisco Serial Number which is a common use case for this feature. I am going to focus this post on using PropertySources to improve a Device Inventory Report. For example, you have hundreds or thousands of SNMP devices being monitored and you want to know if any of the devices are having an issue collecting data through SNMP. It is not a viable solution to go through the device one by one and check if LogicMonitor collects data from them. Fortunately, there is an easy way on how to get this information using Device Inventory Report and PropertySources. The idea is to create a property source that can add a host property to a device if SNMP is not working, then we can create a device inventory report to show this property. Here is a sample of PropertySource that go through all SNMP devices and adds a host property called auto.snmp.working=no if SNMP is not working on a device. // import the logicmonitor snmp helper class import com.santaba.agent.groovyapi.snmp.Snmp; // getthesnmp host from the device properties def host = hostProps.get('system.hostname'); // retrieve the value for the specified OID try { oid_value = Snmp.get(host, ".1.3.6.1.2.1.1.1.0"); println "snmp.working=yes" } catch (Exception ex) { println "snmp.working=no"; } return (0); Then we can easily create a Device Inventory Reports and add this specific host property. Here is how the report looks like Another use case would be to build a device inventory report that shows a piece of basic information, such as the number of CPU cores or system memory of a Windows server. Some information such as system.totalmemory is available by default, so we should be able to pull this information directly from the devices. To get a number of CPU cores on a Windows server, here is a sample property source that pulls that information. You can easily add other information such as total memory or even processor type and so on. // This script counts the total number of processor cores across all processors on a device import com.santaba.agent.groovyapi.win32.WMI; def hostname = hostProps.get("system.hostname"); try { def wmiResponse = WMI.queryAll(hostname, "select NUMBEROFCORES from Win32_Processor"); def totalcores = 0; wmiResponse.each { corecount -> totalcores += (corecount.get('NUMBEROFCORES')).toInteger(); } println "Windows_CPUcorecount=" + totalcores; } // Catch any exceptions that may have occurred catch (Exception e) { //print exception out and return non- zero println e; return 1; } //Exit by returning zero return 0; Here is a sample of Device Inventory report with the PropertySources added. This is just of one of the things that you can do using PropertySources. You can also use PropertySources as applies to field in Datasources or even Alert Rules.
  13. It would be useful to have and option to create a PDF report in Landscape mode. Even with minimal fields selected for the report, information starts to wrap over multiple lines, making it difficult to read such things as Began and End date/time fields.
  14. Hoping someone has suggestions on possibilities to replicate (or at least get very close) a PRTG report. LogicMonitor Engineers - this would allow us to covert another current company using PRTG over to LogicMonitor! Any assistance is much appreciated. Thank you!
  15. Use case: Which alerts are occurring more than 100 times a month? The Alert Frequency report can tell us this but it also all frequencies. We want to filter for line items where the frequency is > n. (This would also reduce the CSV, HTML, PDF size.)
  16. Please make it possible to show/hide he Ack'ed column on the SLA reports.
  17. We break out our dashboards by our environment. SQL Prod, SQL Stage, SQL Test, and so on... We can have a single report with one dashboard report attached to it. What would be nice, is if I could have one email with the links to the different dashboards. Thank you! Jake
  18. Alert history is currently limited to only 30 days of data. This severely handicaps identification of false positives/negatives, the understanding of alert history and its implications across the organization, and severely limits the value of reports. Please increase alert and event retention to match the "Data Retention" length explicitly stated on LogicMonitor's official pricing page for a given plan. Thank you!
  19. Our reporting team is being raked over the coals (and dragging me along with them) because they are unable to reliably and easily pull Services availability when Services are ticking downtime when they are in SDT. A similar option to Calculate no data as Available where the "Website Service Overview"report can "Calculate SDT as Available" would be VERY appreciated.
  20. I want to be able to send customers a monthly report that is a combination of several other reports. So we need a way to multi select reports to create a combined report that will send a single email with a single report that contains the contents of the selected reports. For example I have SLA reports setup for CPU, Memory, and DiskUsage and I have a report that shows a list of all alerts of level Error and above. These are four separate reports. I would like to be able to combine all of these into a single report that gets emailed to the customer. Any ideas how this could be done? Gary
  21. Is there a log or a way to verify if LogicMonitor successfully emailed a report? Is that logged anywhere that is available to me? I understand the reports are not emailed from my collector but rather are emailed from the LogicMonitor servers. I need to make sure that the emails were sent though.
  22. As we have implemented LogicMonitor we have worked to stabilize and tune alerts as well as to remediate real problems identified by alerts. To track this progress we wanted to graph the alerts overtime. We sort the alerts into several categories such as severity, group, device. To do this we have to create a detailed report, pull the data into Excel and create pivot tables and pivot charts. Create alert trend charts in LogicMonitor reports, directly, would be a valuable tool for teams working to drive down the alert counts. Attached is a simple graph we have created multiple times in Excel as an example. We have others. Thanks. Todd Kelley
  23. File this in the "nice to have" bucket. I would like to keep my dashboard-only customers in front of LM as much as possible. Today, Reports can be viewed from running the report inside the Reports tab, or scheduled/emailed out. How about adding a widget that could access a selected report, formatted for HTML. This provides a single place to review most recent, and past report-runs without leaving the dashboard, and allows users to correlate Report output with other information shown on the dashboard. Today we can use the URL from an HTML Report, and stuff it into the HTML Widget. Managing this manually is difficult since new runs of the report will have a unique URL, so the HTML widget would then need to be updated with the current HTML Report URL. I tried to do this myself using LM RPC/REST but cannot find any API calls to access the Reports. Thoughts?