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Hi, I want to link directly to a device in LogicMonitor from the CI page in our ServiceNow platform. I can use the API to get the device ID, but how I do construct the URL that we typically see when using the LogicMonitor UI? For example: https://account.logicmonitor.com/santaba/uiv3/device/index.jsp#tree/eyJ0IjoiZGciLCJpZCI6MjU0LCJlIjpbXSwicyI6IjI1NGczMjJkIn0%3D
For opening....the old reporting was way better: The new one forces save before you run the report : WHY? The new one did NOT incorporate any really meaningful improvements a. it doesn't allow us to customize on the fly....the report is what it is....in 2016 that alone is pretty disappointing. b. it doesn't allow drag-drop of graphical content: The "no graphs" in reports, to me, is a major hang up. c. slow......very slow........selecting what you want......and then watching the bottom half of the screen paint in.....because there is no way to DISABLE the real-time view: Please separate the two types of reporting "real-time viewing" from "batch-run-reporting" so we have a lighter interface and get more done at a faster pace. d. I (attempt to) use this thing to track SYSLOG noise in a datasource we call "Syslog Archiving & Reporting" : in the old version...I'd run my report and get back 55,000 rows + NO PROBLEM .....took 2 minutes to export it to CVS and then I could run my macro in excel locally to format, graph and report on trends. just go ahead and TRY that with the new reports module. Last time I attempted it returned 8000 rows in a time frame of 2 weeks where I KNEW we have more then 75,000 rows.....and this is JUST ONE DATASOURCE/DATAPOINT that collects ONE TYPE of Syslog from a group of 335 hosts for 4 clients. I shudder to think what the effect would be when I add the next 2 big clients we on-board this fall
ADDITIONAL note: I'd like a ONE click button option to export the current view's background data straight to .CSV I'm seriously unhappy with the flow of the new reporting modules and I run through it (saving a copy or overwriting the settings) 20 times before I get EXACTLY what I want the data to be in my csv. If I could pull up an event source, or a Graph view....>SEE the data that I want there for the Time frame I am searching....and hit ONE button (one time...one click) and have the system export THAT specific data to .csv formatted out put, it would stream line my weekly, daily and monthly reporting efforts immensely.