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Found 4 results

  1. Please add an option to automatically add the External Ticket ID returned in the response to a Custom HTTP integration to the Notes field of the alert.
  2. I have come across this issue a few times now, and feel it's worth bringing up. A major roadblock to making our integrations (with major platforms like ConnectWise) work the way we want them to is the limitation of only being able to make a single API request per event/status change/etc. One example - we want to be able to insert the "Acknowledged" notes when an alert (or several) are ack'ed in LogicMonitor as a service note to the corresponding tickets in ConnectWise AND update the status of the ConnectWise ticket to 'In progress'. That requires 2 API calls: one (which is the default f
  3. In a little bit of a low profile announcement, we released the ability to import and export Custom HTTP integrations in LogicMonitor v.118! Using the collective available knowledge, I've sanitized and exported a handful of them as examples and/or starting points for anyone looking to utilize these solutions. See my 'LogicMonitor Integrations' Github repository to review and download the .JSON files for import to your LogicMonitor portal. Currently published integrations include: - Big Panda (Two Parts) - Freshdesk - Hipchat Server - Microsoft Teams
  4. IFTTT is a free SaaS platform that helps you "do more with all your apps and devices" - by providing an integration point between commonly used services and platforms. In the following example, we're using the IFTTT Applet webhooks "trigger" to activate a Philips Hue wireless lighting "action" - blinking the lights of the connected Hue platform as a result of a LogicMonitor alert! Other things you might be able to do with LogicMonitor alerts, through IFTTT (lots of untested possibilities!) : Change lighting colors based on alert status (red for new, green for cleared, etc.) Re