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Frank Slicer posted a question in Ask the CommunityGot an issue where getting a status "5", can't connect on https-443 to a web server on AWS EC2. But can connect to https site from public browser and using curl from the collector, without issue. Running diagnostics through LM shows a timeout. The "Poll Now" data looks fine except Normal Datapoints shows errors. These errors cannot be confirmed.
I'm currently new to LogicMonitor. I think LM has done a pretty good job on their monitoring tool. I love how we could manage our network devices thru SSH remote access from the management console. Without LM, we would have to VPN to our internal network, and then SSH to the network devices from there. One downside about LM is that we couldn't manage network devices thru HTTPS (GUI). Nowadays, new technologies like firewalls are managed by HTTPS/SSH. I would love to have HTTPS remote access right from the management console. It would be much easier and faster to gain access to the GUI interface. I have tested Auvik monitoring software on the HTTPS, it was nice and smooth. This would be one of the nice feature that LM should provide. Thanks, Pao