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Showing results for tags 'downtime'.
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For context, I'm a consumer of LogicMonitor csv/excel report exports only - I am required to aggregate my exports outside of LogicMonitor so I can use the availability data from our website endpoint checks to build Tableau Reports. Thus, it would be incredibly helpful to my organization if I could obtain an export (csv/excel) from LogicMonitor that contained all webservices downtime (NOT aggregated and reported as ##h ##m ##s) with datetimes for each period of missed polls (downtime). For example, each line in the spreadsheet contain the endpoint details and the start/stop time. For periods of flapping, each there would be multiple lines for the same endpoint, each with their own start and end times. Knowing when downtime is occurring AND knowing if it occurred during a scheduled maintenance period are essential pieces of information necessary to advance availability reporting for our cloud applications and ensure we maintain our SLA (which discounts application downtime for planned maintenance). I draw out my data daily, via a website overview report that excludes SDT from the reported downtime in a csv export.
The SDT feature is critical for a monitoring tool to be able to schedule blackout periods ahead of time. A lot of clients schedule their maintenance windows on a certain weekend of the month and your tool only allows you to set up repeat schedules daily at a certain time, weekly on a certain day, or monthly on a certain day of the month. This covers a lot of bases, but it's not how a good number of clients schedule regular downtime. For clients who schedule their downtime on the "4th Saturday of every month" you have to manually enter these dates as there is not way to automate it on a repeat basis. I suggest adding a "Nth weekday of the month" option so one can schedule based on the "1st Sunday" or "Last Saturday" or "4th Wednesday". This is common enough to be very useful. Thanks!