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  1. This would be a great option to have a simple browser alert that Cisco Spark, Facebook, and others do when new messages arrive. Specifically for Critical Alerts. If we can tailor the alerts to the individual logged in based on product or customer or some grouping that would be great as well. Currently you either have to be staring at the screen (not happening if working minor problems) or rely on other methods when a critical hits. I would suggest this feature be limited to when you're logged in to LM as a plugin to chrome or other browser may get annoying if you're on vacation or outside of work (when these alerts may not be your responsibility).