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Found 4 results

  1. I see a need in the design to alert on deviation from rolling average: example 1: Temperature in hardware is based on fixed baseline (default or manual adjusted) or based on fixed Delta. In real world application it would Make a LOT more sense to alert on Deviation from a 5 day or 30 day rolling average Temp of the box. Reason is, units alarm on the weekends because the office shuts off the AC during the summer. or they alert During the week 9-5 because in the winter the offices crank the heat. All of these ignore nuance of RANGE and Average expectation for the location...The alerting should just be how FAR outside the average Range for the site is. My Nashville facility hovers from 56 to 59 all week. I have it set on 57 so I get alerts at least once a weekend. I could move it to 59...but that's a band-aid. The REAL solution would be to have the software TRACK the last 30 days, and alert when we're outside the NORM for that location. furthermore....with hardware it is not the specific temps that kill the hardware....its the RATE at which the temp changes. so, the alerts SHOULD be based on the average range the system has seen in the last 30 days, and alert ONLY when the rate of change accelerates...but I imagine THAT request would be more challenging to reduce to an algorithm. Example 2: PING times.....I have sites where the Latency range is EXTREME (Mumbai, Johannesburg, Taipei etc...) I'd wished the PING would track the 30 day range and common deviation from norm and alert when the sites see latency that is way outside the expected fluctuation range. 30ms typical 90% of the time + 200-500ms spikes 10% of the time. when Ping times hit 300 ms for more then 10% of the last hour of sampling....then notify warning to inform of change in TREND....not fixed threshold in immediate sample
  2. Please add a configuration option to disable/enable adding the reply section to alert messages. This option must be configurable by recipient group. You may reply to this alert with these commands: - ACK (comment) - acknowledge alert - NEXT - escalate to next contact - SDT X - schedule downtime for this alert on this host for X hours. - SDT datasource X - SDT for all instances of the datasource on this host for X hours - SDT host X - SDT for entire host for X hours
  3. I'm coming around to love clustered alerts as more of my company moves to dynamic environments. But I really need to be able to customize the email alert messaging for clustered alerts. So I would like to see two things: 1. The ability to set a custom alert message per clustered alert 2. The ability to assign properties to clustered alerts so that they can be referenced in the alert message via ##TOKENS##.
  4. When receiving alert notifications by emails, our engineers and support staff prefer to have concise and "at a glance" email subjects. The event ID prefix takes up quite a few characters which means on smartphones the actual subject text we add has less visibility. We would like to see an option added to the UI to enable/disable the LM event ID prefix on alert messages.