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  1. Our organization is new to LM, and I was working on an issue today that required looking at different time spans to see the delta over a week, month, and longer for a particular trend. I noticed that the "Custom" option in the drop-down list above was grayed out, so I looked at other graph types and found they all were grayed out for Custom. I consulted the Help topics but didn't find an explanation, so I contacted support. They explained that prior to expanding the Graph, I could utilize the Time Range tab at the top of the page to specify my custom time span. At that point, Custom