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Found 3 results

  1. Please implement more granular permissions for SDT function. We would like to be able to grant permission to apply SDT to data sources elements, but NOT on the resource itself. We often encounter situations where by accident or carelessness our staff apply SDT to a resource instead of the data source element.
  2. As we move towards a DevOps model, we increasingly have a need for small teams to have full admin access to the tools they use to manage their IT services. When it comes to LogicMonitor, this has proven difficult with the existing role permission model. DevOps pods would like to be able to manage their own datasources, alerts, and escalation chains but this isn't possible unless we give them broad access rights to those areas, which could cause significant harm to other groups of monitoring users. For example, an inexperienced DevOps user could inadvertently modify a datasource that applies to all Windows devices or they could create an alert rule that causes alerts not to be delivered to other users. To solve this problem, I'd propose that LogicMonitor offer alert groups, escalation chain groups, along with the existing datasource groups. Then, LogicMonitor could provide the ability to restrict roles to manage these specific groups. DevOps pods could be given the ability to manage their own custom subset of datasources and set up their own alerts in a rule range after the main set of rules.
  3. I would like to propose that there be an additional column added to both the Devices and Services user permission selection to allow a user role to manage Scheduled Downtime. Our organization would like to allow application owners to manage their own SDTs without giving said group management rights to those devices or services in the logic monitor console.