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Found 13 results

  1. Hey there, has anybody got a smarter slack integration than what is provided natively? Really looking for some better formatted JSON and perhaps the ability to ack/sdt alerts from within slack.
  2. Custom button on an alarm or custom menu on a device Is it possible to add a custom button onto an alarm to run an action? e.g. where "Explore Maps", "Add Note", "Put in SDT", "Escalate", "Acknowledge" are located. Is it possible to add an item to the device view? e.g. when go to the device and view Host Status, there is an Acknowledge button. Could we add another button here? or could we add another item to the drop down menu? e.g. where "Manage Device", "Add monitored Instance", etc, are displayed. The action for both would be a custom http delivery integration.
  3. The following guide is an example of a custom http integration using the Freshdesk API along with some of LogicMonitor's token values. To start off I would recommend reviewing the following resources. LogicMonitor Custom HTTP Delivery Documentation: https://www.logicmonitor.com/support/settings/integrations/custom-http-delivery/ LogicMonitor Tokens: NOTE: (In this guide I create a token ##freshdesk.requesterid## using a custom property on the device. This allows me to pass this value through the integration. This can be very useful if you need to use the same integration to
  4. Hi! I haven't been able to find any specific documentation of trouble associated with this issue so I thought I'd reach out to the community! My team has LogicMonitor integrated with Autotask that we use to open/close tickets, however, it appears that only certain tickets get closed when LogicMonitor alerts disappear. Everything in the integration itself is setup properly to permit closure of these tickets, (Cleared is set to Complete) but often it doesn't occur and we have to clear the alerts from autotask manually which, as you can imagine, can be a time intensive task. Any t
  5. I built an integration between LogicMonitor and ServiceDesk Plus, thought I would share it with you Building Integration between LogicMonitor and ManageEngine ServiceDesk Plus MSP Integration between LogicMonitor and ManageEngine ServiceDesk Plus MSP is not a pre-built integration, the following will instruct you on building this integration. This integration will be a basic integration and will do the following things 1. Create a new ticket when an alert is kicked off 2. When an alert is acknowledged a note will be placed in the ticket
  6. Hello all, I am currently researching the possibility of running an integration between ServiceNow, an application my company utilizes, and LogicMonitor. I have a request from an end user to open a specific dashboard (this dashboard is different depending on certain conditions, but it is the same type of dashboard) when a link is clicked on the ServiceNow side. After looking at the REST API for LogicMonitor, specifically the API for getting information about a dashboard, I haven't found anything that points to the ability to grab the dashboard URL. I am able to craft a hyperlink su
  7. Hey All, Couldn't find a way to do this using the alert tokens available so I figured I would post it here. I noticed some cool features from other monitoring tools that allow graphs to be sent in the alert body to PagerDuty. So when I receive a PagerDuty page from LM it would be nice to see the associated graph with the data point that is alerting. While just the alert text is good enough for most scenarios I think seeing how big of a jump/spike the data point made before alerting would be useful. The alert "C drive is 90% full" is all fine and good but when you see a
  8. Hi Folks, I am a new to ServiceNow recently completed ServiceNow Certification. I got some trouble, I need to integrate servicenow with slack which helps to send high and critical P1 alerts to a slack channel. I am looking for possibilities that can be done to get the serviceNow integrated with slack. Any ideas / suggestions? Thanks in Advance
  9. We are developing and deploying our next generation business services on the Google Cloud Platform (GCP). Our GCP services log events which are picked up by Google Stackdriver. Stackdriver has the usual ways of forwarding events (SMS, email, etc), and a webhooks options, whereby the event can be posted to a web endpoint as a JSON payload. Please can you add a LogicMonitor webhook endpoint. This would be useful for other use cases too where applications and services need to send events as a HTTP post.
  10. The following guide is an example of a custom http integration using the Zendesk API along with some of LogicMonitor's token values. To start off I would recommend reviewing the following resources. LogicMonitor Custom HTTP Delivery Documentation: https://www.logicmonitor.com/support/settings/integrations/custom-http-delivery/ LogicMonitor Tokens: NOTE: (In this guide I create a token ##zendesk.authorid## using a custom property on the device. This allows me to pass this value through the integration. This can be very useful if you need to use the same integration to create
  11. All, Although LogicMonitor provides a key identifier in the Device Resource called "id" https://www.logicmonitor.com/support/rest-api-developers-guide/devices/about-the-device-resource/ , it doesn't provide a mechanism to actually reference that key identifier via a token. https://www.logicmonitor.com/support/settings/logicmodules/tokens-available-in-datasource-alert-messages/ Can you please either create a token for the device id's or expose the device id as a system property of the device?
  12. Hi I want to extract my information according to this interface example_notification_data = {
 'host': "10.10.10.86",
 'host_name': "Debian-App",
 'incident_created': "2016-10-10T02:27:47+07:00", 'component_type': "server",
 'component_status': 0, } host is an local IP address host_name is string hostname incident_created is timestamp with timezone format is ISO8601 component_type is "server" or "vm" base on the component type. It is OK to hardcode by "server" because NOC has to investigate in detail component_status is always 0. Because my c
  13. Hi I want to POST an critical issue count to my API server. My python script is as follow. import json from urllib import parse, request from config import (USER, PASSWORD, COMPANY) def rpc(action, params): """ Make a call to the LogicMonitor RPC library and return the response Reference: https://www.logicmonitor.com/support/rpc-api-developers-guide/overview/using-logicmonitors-rpc-api/ """ print("Calling action: {action}".format(action=action)) print("Parameters: {params}".format(params=params)) param_str = parse.urlencode(params) creds = parse.u