Bastian Jeske

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About Bastian Jeske

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  1. Hello, We'd like to request some more usage for instance groups. Right now, it's just not very useful to group instances on a datasource. We have shared devices with datasources belonging to different teams and we have to create dashboards and alarm rules regarding those. Right now, we have to use the wildcard filter in a "creative" way to have shared device alerts and dashboards from different teams configured. It would be really helpful if the instance-group name could be used in Filters. Use-Case: * To configure alert rules for shared devices for different teams, we can group all datasource-instances in instance groups named "teamname" and then filter on "teamname", this works even when we use "*" for device/devicegroup, as long as instancegroup "teamname" is persistent over multiple shared devices. * To have dashboards for shared devices on a per-team base, we can filter for the teamname when creating those dashboards. This also works with "*" as device/devicegroup query, so instances on new devices will be added automatically. Regards, Bastian
  2. Good Morning all, we are a multi-Team managed service provider who, surprisingly, manages customers team-wise. We are in the process of switching to LogicMonitor right now and we have some issues regarding shared devices and their DataSource Instances, that belongs to different teams. We created Devicegroups for our teams, but if we put shared devices like loadbalancer, firewalls, storages etc. in said groups, ALL teams will see ALL alarms, regardless of responsibility. If one team decides to turn off an alarm on a shared device, the alarm is obviously deactivated on all other teams, as well. I'm aware of the Datasourceinstance grouping mechanism, but afaik it cant help with the problems i mentioned. We would like to request a feature where you can somehow mask datasources, their instances and their respective alarms based on the group you are in while you're viewing the device, so alarms and instances that don't belong to your team doesn't show up at all. It would be really convenient to somehow configure a "view" of a device based on the group you are in that doesn't interfere with the device datasources. Bonuspoints if you bring in alarm-tuning in this somehow. Regards, Bastian