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About Shack

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  1. Are any of you capturing installed programs on your Windows servers and if so how? I've been asked to look at a way to get this information but don't want to query win32_product. I also can't use Powershell due to our collector configurations and the various clients we have on them(The prerequisites to get powershell working cross domain with trusted hosts etc. is just not feasible)
  2. I like this and got it working in a test environment. Then I kicked off a collector upgrade to see what would happen to the file in the \lib directory and poof, it's gone.
  3. Appears to of imported even with the error above. Disregard.
  4. @Mosh do you have this datasource alerting for you? Interested in seeing if I can get it to work.
  5. Tried this in my portal today and it fails during import with the error below. Failed to parse LogicModule from XML: org.xml.sax.SAXParseException; lineNumber: 68; columnNumber: 90; Attribute name "data-pjax-transient" associated with an element type "meta" must be followed by the ' = ' character.
  6. We have an issue with our Cisco ASR's. The entPhysicalEntry returns the main chassis SN along with all of the other installed modules SN's. The problem is that it's setting the SN of a module other than the main chassis. This then syncs back to our CMDB with the wrong SN. Have any of you guys encountered this? The excerpt below is from a custom prop source we have but is also included in the main Device_BasicInfo prop source. // entPhysicalEntry def seenOidTypes = []; def entWalk = Snmp.walk(hostname, "."); entWalk.
  7. Click on property sources then select a property source(any of them) then in the URL put 21 at the end and hit enter. That will take you to property source 21.
  8. In our environment we have a mixture of thin and thick provisioned datastores and my problem is that all of the ones that are thick provisioned immediately trigger the percent used thresholds set on the datapoint. Have any of you tinkered with splitting out thin vs thick into 2 datasources? I'm looking for ideas. Thanks.
  9. Thanks Mike. I have a ticket open on the issue already and we actually had to roll back on Friday.
  10. Anyone else running this version yet and having issues with collector restarts/crashes and then spamming of false alerts due to the restarts? It can't just be me.
  11. Yes we are using the official integration from the app store.
  12. Tested this today and have it working perfectly except I'm not getting a clear update sent to my ticket. Time to dig in a bit more.
  13. We do that too. Just black hole the alerts to go nowhere then when the client is ready remove them from the alert rule. I will definitely test out the clear state when I have some time.
  14. I see what you are saying with the custom DS that would always be in an alert state if present. I could use the same applies to that I have setup on my dynamic groups like you mentioned. Then the DS pops up on the device, alerts and then would be removed upon resolution of the problem. When the DS is removed would that send an alert clear? I need a clear sent out to our ServiceNOW integration. As for minimal monitoring - I have a dynamic group that's built around the same logic mentioned in that topic but it's just a group. Didn't know someone had a DS designed around it but now I
  15. I want to alert on something I fear I am going to have to do manually via reporting. My goal is to be able to alert on devices that are missing certain datasources. For example - Lets say you add a Dell server into your portal, WMI looks good, everything checks out and monitoring of Windows begins. Now lets say you forgot to setup SNMP for Open Manage and the Dell Datasource never pops up under this server. How can I alert on that? Right now I've been able to build out dynamic groups using the auto.activedatasources which will get me these lists. I have a group for Dell's mis