Mark Brisson

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About Mark Brisson

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  1. I'd like to see an automated system in which LogicMonitor tests the associated SNMP community strings against hosts automatically and reports back if there is an issue (the string is wrong, or has been changed - aka is wrong). This would be helpful in large environments where strings may be controlled by different groups and may be changed as part of an internal security process or implementation of another monitoring platform. Additionally, if you add a host and the string is wrong at that point, it's up to you to remember that you need to go back in and correct this situation. It would be awesome to have the system continue to test and alert on the snmp.community string as it does when you add the host - the logic must already be there, but it only happens when you add the host the first time via the Wizard. I currently have several hosts in a portal with incorrect SNMP strings and there are 0 alerts on them, I could easily pass that off as "everything looks good here", but in reality I can't even reach the device. I need something (test/alert) that will verify that all snmp.community strings and other settings are correct, working, and I'm actually pulling data on everything that I'm expecting to in the system. This advanced feature would provide needed assurance in environments where mission critical systems rely on SNMP values to be accurate and reportable, and would be another strong selling point for your already robust and feature-rich product.
  2. I would like the ability to unACK an alert during testing/design phases or rules and escalation chains. Once I've acked the alert, there is no way for me to reuse it for testing. In addition, if someone accidentally ACK'ed an alert via phone, etc. it'd be great for them to be able to send a NEXT command to escalate it, should they not be able to work on it for some reason, or if they ACK'ed it by accident.