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About Mosh

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  1. @Sarah Terry - Resolved for us around 1530h (UK), but I did have to chase support a few times before it was escalated. Can I suggest LM should monitor this endpoint?
  2. Still nothing on the LM status page, but still not working for us at 0920h (UK). Though I notice there was a similar incident yesterday (Sep 10th).
  3. For info it's this endpoint that is returning 500: Request URL: Request Method: POST Status Code: 500
  4. We are unable to login using two factor auth this monring (0800h) in UK. We get a 500 error when users try to get a code (any method, Authy, SMS, phonecall). LogicMonitor status page shows all greens. @Sarah Terry Noticed this though from yesterday: LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Resolved - This incident has been resolved. Sep 10, 16:53 CDT Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact. Sep 10, 16:33 CDT
  5. Hi @daniel Briseno I use a graph of datapoints (see attached). It's system wide view, but just wondering is this what you have in mind but rather by Resource Group or Resource object?
  6. Agree! I too would welcome more attention on the little things that would boost Operations productivity. Can't think of any reason why the options in the emails couldn't be hyperlinks - one click/tap, as well as accepting replies to the email.
  7. Please add options to universally hide Alert Tuning and Info pages when viewing a object in the Resources tree. We want to provide users with a highly simplified Resource tree view (Graphs, Alerts and SDTs only) and we do not want them to see these two pages.
  8. We label our switch interfaces which we show in the resource hierarchy as the description under the wild aliases of the data source sub-objects. We would like the resource Search function to also search the descriptions of objects and include these objects in the search results. This would make it easier and faster to navigate to interfaces by their label/alias.
  9. Please add and option to copy SDTs from resource object to group object. This would save a lot of time when we're refactoring our resource hierarchy.
  10. Please make the SQL Statement field for JDBC data sources into a text area field so that editing a long query statement is easier. It should be a sizable field like the script fields.
  11. We would like to have the ability to "pin" an alert. Use case, an alert is raised for file system utilization, but it's right on the threshold and is fluctuating just enough for the alert to clear the next day, but then comes back the day after that, or a couple of days later. This results in fresh tickets being opened each time. Ops would like to be able to ping the alert, because they know they will need to expand the file system but it might take a week or three to arrange an outage on the business service, and get the change request approved (enterprise environment). Pinning the alert would mean the alert remain in place and does not clear until manually unpinned. Even better would be if LogicMonitor could intelligently detect this kind of condition and auto pin. #AIOps
  12. I have the same issue. I need to monitor Windows Task Scheduler events. Can anyone from LogicMonitor please respond and suggest the best way to achieve this.
  13. Hi @Will Johnson - LM Thanks for the workaround. Yes please, it's useful to be able to find the widget ID easily and quickly.
  14. We seem to have lost the ability to view the ID of a dashboard widget. Previously I was able to see this somewhere in the widget configuration view. Please restore the widget ID back into the widget configuration view. We use this to find the ID of a widget to use with the REST APIs.
  15. @madan Using this REST API endpoint: /dashboard/widgets/{widgetID}/data