jasbro

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About jasbro

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    Community Whiz Kid
  1. Once an alert has been acked, it no longer has a checkbox, so you can no longer multi-select that alert. I had 28 alerts this morning. I selected all and Acked. I later found that all 28 were related to the same problem and I wanted to put them in SDT or at least add a note. Since they are already acked, I can't select multiple alerts, and therefore can't add a note or SDT to multiple alerts at once. Would be nice if the checkboxes didn't get replaced by a graphic after they are acked.
  2. Map/diagrams with status & drill-down

    Would love to see this as well.
  3. Would like to add my vote for this as well. I just had a phone call with one of LM's reps and when I mentioned this, he said they've had several internal requests for this as well. Sure would make my NOC screen more visually impactful.
  4. uptime dashboard - exclusion of SDT devices

    I've got a support request in for this exact thing. I was told that it is already available in SLA reports, but the it wasn't added to the SLA widget at the same time. I just got off the phone with LM and was told that it will likely be available on the SLA widget within the next few sprints (they do 3 week sprints, so I've got my hopes for mid - April). One caveat, they only do this for device datasources right now, not for Service SLAs...I've asked that they include services in this as well.
  5. Our CTO is asking me to provide a daily email report of some key metrics to our clients and internal stakeholders. I'm able to create a suitable report and email it, however his concern is the number of clicks to view the report. The belief is that the email will just go straight to trash if our clients can't see the report in the email body. For me, using gmail, I have to download the attachment first, then open it from my laptop. Two options we talked about were: 1. Use the HTML report as the body of the email rather than an attachment (surely the days of text-only email clients are gone) 2. A configurable/dynamic subject to provide some hint of what the report actually contains, e.g. the uptime for a particular service over the last 24 hours. If the subject said "100% Uptime", there is no reason to open the report, if the subject said "98% Uptime" I can open to see more detail. Does anyone else have any ideas on how to make reports a little more effective for a somewhat apathetic audience?
  6. I'm replacing an existing datasource with another one that does it better. I can easily find all the devices that have instances of my old datasource, but how do I find all of the dashboards/widgets that use instances of my old datasource?
  7. Does anyone know if there is a request parameter that I can add to get all available rows of data? Also, is there a request param to sort the data by timestamp? By default, it comes sorted newest to oldest. I'd really like all data for an entire month, sorted oldest to newest, but I'm having to request half a day at a time and sort myself...I am hoping to avoid that being a long-term solution.
  8. Best view for holistic application health?

    Ideally, we would need the ability to specify dependencies on each service or device, that would help you draw the logical map as well as show services that are likely impacted by a slowdown of another. Each item in the map would have some rules as to when the color changes (connection count > 1000, response time > 500 ms, etc).
  9. I'm trying to come up with a good 50,000 foot view of an application. We were asked to create something like a network diagram, except that the nodes would be components in the application (front end web server, back end server, database, queue, etc). The data shown doesn't have to be very complex, just a Red/Yellow/Green box, but I would like to be able to drill down from there. Being very new to LM, I don't know which widgets to use, or where to start. I tried to use the NOC widgets, but it seemed I would have one widget for each datapoint for each component...I want my front-end webapp to show as one widget (with bars for uptime, connection count, response time, etc)...but it looks like each widget can show only services or devices not a combination. Does anyone have a tutorial, blog, video on how to do something like this?