Mike Moniz

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Everything posted by Mike Moniz

  1. Mike Moniz

    Cloning Dashboard Groups With Rest

    I would like this too. I believe I attempted to use asyncclone in the past but it's not exposed in the API, even unofficially.
  2. When you work this out with support, please let us know on the forums. Thanks!
  3. I don't have LMConfig (paid add-on) so I'm not sure but that looks like a normal graph widget also showing a Change Detected via an OpsNote-like thing and not a DataSource. The red graph line itself would be a side effect of the change in their example and the actual pop-up message is from the [C] box. My guess is that you just place a normal graph widget and it will automatically add that [C] dotted line when a change occurs. If that doesn't work, then perhaps look at the graph tab for the device setup with LMConfig then add that to dashboard in case the graph needs specific device setup.
  4. Mike Moniz

    VMware Datastore Performance-XXXXXXXX ReadCommands

    Have you gone thru the setup requirements on https://www.logicmonitor.com/support/monitoring/os-virtualization/esx-servers-vsphere/ ? I would first try using the "Poll Now" button on the Raw tab to see if it reports additional data. Sometimes it shows error or warning messages with useful information. If that doesn't show anything useful you can go to Settings > LogicModules > DataSources and find "VMware_vCenter_DatastoreStatus". Scroll down 1/2 way and click on the "Test Active Discovery" button and choose the vcenter server you are having problems with. See if that shows all your Datastores and other details like maintenance mode or reports errors. Then scroll down a bit further and click on the "Test Script" just before the Datapoints section. Again see if that is reporting errors or warning.
  5. Mike Moniz

    WMI and LogicMonitor

    You can also try looking up "LocalAccountTokenFilterPolicy" on google. Servers joined to a domain but have a custom local administrators account (aka not the default "administrator") can be blocked by the remote version of UAC. Setting LocalAccountTokenFilterPolicy to 1 will disable remote UAC, which does have some possible security implications (like UAC itself) but might be worth trying as a test atleast.
  6. I would still like to see this as a real feature in LM itself as there are limitations to these workarounds.
  7. I would also agree that only the administrator role gets the new features by default. We actually don't use the build-in manager role ourselves, instead multiple custom roles in it's place, but agree with Mosh that we keep new features limited to a small group of admins who is fully familiar with LM settings/integrations and can work out the best processes to use, or not use in some cases, new features.
  8. Mike Moniz

    How to get the aggregate values from the dashboard

    Sounds like the Resource Metric Trends Report might meet your needs. In LogicMonitor there is a whole section (page) for Reports. On the left side there is a "Report" button above Settings. In there you can create various reports: 1. Add > Report 2. Click on Resource Metric Trends button. 3. Give the report a title, desc and time frame (last 30 days for example). 4. Choose your resource group(s) and/or resource(s) you want to report on. 5. Choose the Datapoint you want to show, like CPU Overview_Core Count. 6. Play with the other options like HTML vs PDF and reports types. 7. Skip the scheduling section and review what it looks like in the browser. Once it looks the way you want... 8. Enable Generate a Report on a Schedule, setup a schedule and email it will be sent to. You may want to have it send to yourself at first to see what the email looks like. Depending on the type of report, some of them will expire after some time. It will also put your name on the report, incase you are email this to your customers (MSP stuff).
  9. Mike Moniz

    SQL Transactions (No Data)

    Might be a sign that the collector is unable to communicate with the SQL server software. I would attempt to talk with the SQL server (via some client software) from the collector server. Type of SQL server? MSSQL? MySQL? What is the name of the DataSource with No Data? Do any other related SQL DataSources work?
  10. Mike Moniz

    Disk space modules

    There are several but it would depend on the type of device you are monitoring. Most of the time LogicMonitor will automatically add those checks if you check the Resources pag. What type of device are you attempting to monitor? Windows Server? Linux server? Isilion? Netapp? VNXe? etc. Also they may use different terms for disk space like "volumes", "logical volumes", "pools", etc. depending on the type of device. When you start first using dashboards, it might be useful to review the various devices on the Resources page and look at the Graph tab. Any of these graphs can added to a dashboard directly from there and tweaked as needed after on the dashboard. Makes it a bit easier to start building out a new dashboards and see what kind of data is available.
  11. I can't speak for Connectwise in particular (not familiar with it) but LogicMonitor recently added a Log tab to the Integration section that is very useful for troubleshooting. You may want to check that log for Active Status of "clear" and see the API calls being made by LM and the results. Generally REST calls would get a 200 status if successful and 4xx/5xx if there is a problem. With either status you can look at the response back from Connectwise which might give you a clue on the issue. Also I'm pretty sure there are various situations where LM will not send clear notifications to integrations, like a resource in SDT or when it's deleted.
  12. Hiya, I've been thinking about having LogicMonitor take corrective actions on some tasks. For example archiving files if a drive is getting close to full. I know that LogicMonitor does not have any event action abilities based on alerts, where you can run something when an alert occurs. I know that you can write scripts for DataSources, and you can do anything in a script so in theory you can have a DataSource do the cleanup during a check. I just feel there is little reason to do that as you are basically just using LogicMonitor as a glorified centralized Task Scheduler. - Thresholds are checked AFTER the script is run, so you can't use LogicMonitor's thresholds, SDTs or other functionality. The script would need to hard code threshold or have them placed in properties. - DataSource scripts have a limited time to run (default 2min I think), so it needs to complete fast or kick off a separate process. - Might be possible to implement Custom HTTP Integration, but that would require some endpoint to receive and act on it. I also think there is a limit on how many integrations you have and might be too limited to have one generic integration. I'm just talking out loud here and wondering if anyone else has thought about or implemented something like this. Thanks!
  13. Mike Moniz

    allow propertysources to set any property

    I agree this is one as I have also run into this one with the same workaround from support. In my case to auto create location properties for AWS. I suggest anyone with this problem send LM Feedback if you haven't already, they do track those. I know they already deal with "system.categories" which PropertySources does allow to be modified, but everything else gets "auto." as far as I know. I like the dot prefix idea.
  14. Mike Moniz

    LogicMonitor Feature

    You are correct that it's not currently a feature in LogicMonitor (LM) to take an action on an alert. There are "tricks" to do something like this where you use the DataSource script (which normally just runs to provide performance data) to also take action at the same time, but at that point you are just using LM as a task scheduler and are not using the thresholds or SDT features. You can also use the Integration feature to kick off a REST API call on alerts, but it's really designed for ticketing/alerting systems and not for actions. Mike Suding's Blog (worth reading!) has a hack (http://blog.mikesuding.com/2018/12/03/automatic-action-triggered-by-an-alert/) where you have LM monitor it's own alerts via API to kick off a process; which I think is getting rather complex/silly but it should technically work. I much prefer to have an official feature to do this. One thing to keep in mind if you attempt this is to remember that all checks are run on the Collector server(s), not on the device you are monitoring because LM is agentless. So if you are monitoring an IIS server, you will need to recycle the AppPool by running a remote command to IIS from the collector. There are a few topics on the forums that discuss this further: https://communities.logicmonitor.com/topic/1816-lm-actions/ https://communities.logicmonitor.com/topic/2053-self-healing-actions/ https://communities.logicmonitor.com/topic/2265-taking-automated-actions-on-alerts/ I also suggest submitting Feedback on the portal (under support) if you feel this would be a nice feature to have.
  15. Yeah, I expected as much. There are a few situations, typically when an alert clears by removal of the source of the alert or if the device/instance is in SDT. You might have to code the AppliesTo equivalent into a script that returns 0 or 1 for example. Are you using the official LogicMonitor ServiceNow store app for your integration? We don't since it didn't exist at the time of our implementation, but I was wondering if it worked around the revoked clear issues. Thanks!
  16. Mike Moniz

    SQL Mirror DB alerting

    Great to hear!
  17. I'm not 100% but I do believe that removing a DataSource will clear the alert as revoked which will not send a clear to ticketing (really annoying). I'm not sure and suggest you test that. If that is the case then you can likely code equivalent AppliesTo functionality into custom script code with a bit more work and have it return different values instead. Ah, I've forgotten how minimal monitoring originally worked. I think I ended up making it into a DataSource a while back using the process we are talking about. I only use it when onboarding new customers which has ticket creation blocked so I don't run into the revoke thing.
  18. Sounds doable with a custom DataSource, even sounds like a modification of the Minimal Monitoring check. My first thought would be to take the AppliesTo from your dynamic groups and put that in to the AppliesTo for a custom DataSource. You can then make that DataSource ALWAYS cause an alert. So if a resource matches the AppliesTo it will cause an alert. If the problem is fixed, then the alert goes away. P.S. Have you look at minimal monitoring itself? It's kinda designed to help cover your concern by checking for resources missing a classification.
  19. Mike Moniz

    Alert Count in Big Number widget

    The Big Number can only display a current Datapoint value or a count of Resources/Devices. It doesn't count up alerts or other items but what you can do is collect this information as a Datapoint which you can use Big Number widget on, along with tables and graphs and such. The trick is is to "monitor" LogicMonitor portal itself via the LM API. So LogicMonitor is kinda calling itself to collect information. This may require custom DataSources (coding) so it can get a bit complex. The closest example I can find quickly is on Mike Suding's Blog (useful resource) at http://blog.mikesuding.com/2016/11/25/monitor-quantity-of-devices-in-a-logicmonitor-account/ . This actual example is dated since device quantity is now built in, but it shows code example of having LM query it's own API. I would suggest looking over the "LM Exchange" forum here to see if someone else has written this previously or perhaps ask LM Support if they have something like this. This might be jumping in the deep-end if you're new to LM.
  20. Mike Moniz

    Collector 27.005 breaks MySQL v5 monitoring

    Just to throw it out there, the error kinda looks like a known bug in MySQL pre 5.0.24. Although I wouldn't expect a collector upgrade to trigger it. I don't monitor MySQL to test myself. https://bugs.mysql.com/bug.php?id=15455
  21. Mike Moniz

    No SNMP data is being reported....

    There is two main types of SNMP checks. There is your SNMP Get/Walk and there is SNMP Traps. They work very differently. SNMP Get/Walk is where LogicMonitor will directly query your device for state/performance data, this is what most of LogicMonitor wants to use, is the best option and what !snmpwalk does. There is also SNMP Traps where you setup the device to send out alerts to the monitoring system. The setup for each of these are completely different. Many devices support both but some devices only support SNMP Traps (looking at you EMC). If the device supports SNMP Get/Walk, there is likely a section for this on the device config separate from the SNMP Trap section. Also you may need to white-list the IP address of the collector on the device. If the device only supports SNMP Trap, you can still set it up in LogicMonitor but it's far more limited: https://www.logicmonitor.com/support/eventsources/types-of-events/snmp-trap-monitoring/
  22. Mike Moniz

    SQL Mirror DB alerting

    Thanks, unsure why I couldn't find it previously. I might have misread your original request as not wanting to see mirrored databases at all, so ignore the whole modify AD thing I mentioned before. Yeah, changing the threshold for State to be "> 1" sounds like it would cover your needs. To not generate an alert if the State is Oneline (0) or Restoring (1).
  23. Sorry, I'm not setup to test this to verify how it works exactly. I would suggest reaching out to LogicMonitor Support so they can review your particular situation and settings.
  24. Mike Moniz

    Network Topology Maps

    Not currently. See https://communities.logicmonitor.com/topic/838-network-diagram/
  25. Tried esx.tags=true? https://www.logicmonitor.com/support/monitoring/os-virtualization/esx-servers-vsphere/#tag . Doesn't use device-level properties though. You can use PropertySources to run a powershell script to add the tags as device autoproperties. Your script will need to provide especially formatted output and that is covered in the documentation and you can look at existing PropertySources for examples.