Michael Rodrigues

LogicMonitor Staff
  • Content Count

    90
  • Joined

  • Last visited

Everything posted by Michael Rodrigues

  1. Michael Rodrigues

    Ruckus Virtual SmartZone

    @Hayden if you go through support they can get this to the monitoring team. Being beta, you may see a longer turnaround time for response from the dev team. You're sure you've got SNMP enabled on your Ruckus, and it's properly configured in LM for your Ruckus resource? You can also do some snmpwalks on the device from the debug window to see if it's responding at all.
  2. Michael Rodrigues

    Ookla Speedtest

    Reviewed. You weren't kidding about simple code.
  3. Michael Rodrigues

    TCP Resource Exhaustion fix (?)

    Hey @Cole McDonald, my understanding is that CLOSE_WAIT state is entered when the server closes the socket, as opposed to the client, which eventually results in TIME_WAIT. I presume your port exhaustion is due to all of the collection tasks on your collector? There are some timeout config directives you can tweak for the various collection methods if you identify which one is using the most resources.
  4. Michael Rodrigues

    Collector version 28.400

    Hi @Shack, sorry you're having collector issues. There are currently ~400 collectors running 28.400 across the customer base but we haven't come across any bugs so far. I've asked Support to follow up on your case to see if we need to get development involved. Thanks for your patience, Michael
  5. Michael Rodrigues

    TACACS & Radius Server Monitoring

    @Dennis Walcott thought of a codeless way to do it. If you have a command line utility that allows you to test RADIUS (I used radtest from freeradius) you can just install it on your collector and call it with the "upload script" type Datasource. Presumably the cli utility will give you back something you can easily regex for in a datapoint, "SUCCESS" or "FAILURE" gets printed out if I remember correctly.
  6. Michael Rodrigues

    TACACS & Radius Server Monitoring

    @Dennis Walcott I've done something similar in another monitoring tool in a past life. I used a script that called a radius test client and made a request directly to the RADIUS server. Parse the results and return a simple 1 or 0 for failure or success. I would probably go with a DataSource over a webcheck in this case. You can use Expect to run the radius test client if it's installed on your collector. https://www.logicmonitor.com/support/terminology-syntax/scripting-support/groovyexpect-text-based-interaction/
  7. Michael Rodrigues

    Property-based Windows service monitoring

    @DFassett it should be out of Security Review now.
  8. Michael Rodrigues

    WMI and LogicMonitor

    Hey @joshlowit1, I'm sorry you're having problems with WMI collection. Can I trouble you to engage with Support on this? They can gather the necessary details and get this escalated to the collector team if necessary.
  9. Michael Rodrigues

    Linux Processes via SSH

    Hey @BrianG, we actually don't have anything official for linux processes via SSH just yet. We'll get this into the queue, we really should have parity between the SNMP and SSH monitoring offerings for linux.
  10. Michael Rodrigues

    Retaining attributes while updating LogicModules

    @Nick yes, that is on the roadmap for this year.
  11. Michael Rodrigues

    support of none-numeric datapoints needed

    Hey @Ye Tao, can you give me some more concrete examples of data you'd like to track with this? We've heard this request a few times. We do have instance-level properties which provide a way to collect text metadata, but it's not the same as collecting it in a time series. Would this generally be a string representing something like status or health?
  12. Michael Rodrigues

    Retaining attributes while updating LogicModules

    Thanks for such a quick reply @dcyriac. What we're considering is basically extending the Device Tree Alert Tuning functionality to the other things in the list. It already includes severity. This would mitigate the need to modify the global definition, and make updating easier. Would love to hear your thoughts on this.
  13. Michael Rodrigues

    datasource migration function

    We're not currently looking into a way to "stitch" data across module name change updates, but we are working on a feature that would let you easily update and keep your changes to: -AppliesTo -AD/Collection intervals -AD Filters -Alert threshold changes It would be very similar to the Group/Device/Instance level Alert Threshold tuning we allow now, but we would extend it to the account-level, and add the above. This means that for core LogicModules, you would just update the main definition, and apply your tweaks on the Device tree. I know that doesn't solve the stitching problem, but it should make merge/updates easier, and would not require the use and management of clones. We also looked into a more advanced diff & merge option, but generally we know if you changed one of those things above, you want to keep it when updating. Changing something not listed above would require creating a new module definition. The great thing about this approach is that minor changes to the module don't result in a brand new module that you have to clone or manage. If you make frequent customizations to things not on that list, or you already have a lot of clones, there may be some pain in migrating to the new paradigm. This doesn't preclude further enhancements in the future, but we think this is a good iteration that will save lots of time with updates going forward. Any feedback is appreciated.
  14. Michael Rodrigues

    Retaining attributes while updating LogicModules

    Hey @dcyriac, can you provide any more detail on what other attributes you're commonly changing on modules that you'd like to persist? Anything outside of?: - AppliesTo -Alert Thresholds -AD/Collection Interval -AD Filters
  15. Michael Rodrigues

    How to Add Recipient Group using Rest API

    Hi @ShahzadAli, have you seen the REST API v2 documentation here: https://www.logicmonitor.com/swagger-ui-master/dist/#/Recipient Groups/addRecipientGroup It lays out how to add a recipient group pretty nicely.
  16. Michael Rodrigues

    VMware vCenter Event Log Monitoring

    We talked about building an EventSource to pass alarms through, but that would be very noisy and probably wouldn't make it into core. Lots of those alarms also overlap with alert thresholds defined within the VMware modules. You can build Syslog EventSources to pick alarms out of a vSphere syslog stream today. I don't see us building a UI specifically around selecting and filtering which VMware alerts get passed through, but EventSource filters do provide some of this functionality.
  17. Michael Rodrigues

    netflow filter improvements

    Hey @Brandon, @mnagel, we do not currently have these NetFlow enhancements prioritized. I am hearing a decent amount of feedback about NetFlow shortcomings though, so this may get more love later this year, or in 2020.
  18. Michael Rodrigues

    SQL Transactions (No Data)

    @joshlowit1 have you tried running Poll Now? It should give you more information on why collection is failing.
  19. Michael Rodrigues

    Password exposed by error message

    Quick update, GD 28.002 release has been pushed up to today, April 2nd at 8PM Pacific Time.
  20. Michael Rodrigues

    Password exposed by error message

    @Mosh GD 28.002 (with a masking fix) is scheduled to deploy on Wednesday April 3rd around 7PM Pacific Time. The deployment for the fixed EA line is currently scheduled for April 11th or so. Does this work for you? I've asked the collector team to bump the release as early as they can without sacrificing QA and review. The RBAC piece is being discussed but I have no timeline for you right now.
  21. Michael Rodrigues

    VMWare Basics PropertySource (no SNMP required)

    @mnagel this one is through review now, sorry for the delay.
  22. Michael Rodrigues

    Windows Drive Space Alerts

    This is through security review now! Thanks.
  23. Michael Rodrigues

    Password exposed by error message

    Quick update, the masking issue will be fixed in a Collector update. We'll provide details and release dates soon. The Poll Now diagnose messages were added in the EA 27 line, so you will see this with GD 28.000 and GD 28.001, but not with MGD 27.005.
  24. Michael Rodrigues

    Palo Alto Improvements

    @mnagel I went ahead and got these through security review for you, so they should be available to all. Thanks for being such a great contributor to LogicMonitor!
  25. Michael Rodrigues

    Generic RSS EventSource

    @Nikolay you should be able to get it with this locator: GZAYPF