Bruce Berger

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  1. Yes, DataSource. I was already headed down that path, but wasn't up to speed on discovery filtering. Happy that I added another trick to my toolbox.
  2. I got a chance to circle back and implement the custom DataPoint and It was easier than I thought it would be. Thank you both for the answers.
  3. First, this customer is not trainable 😉 Stuart likes the 2nd to last idea posed by Mike, and coincidentally I headed down that road before I posted, but couldn't figure out how to filter the datasource for the <=8Gb. Can someone point me in the right direction? I like the dashboard approach also, but it would likely get messy - there's as many as 120 active servers that could trigger the threshold.
  4. They get alerts at 3.5Gb already. The customer wants one daily report that shows all systems that are close to running out of space so that they can tend to them all at once, rather than reacting to alerts in interrupt mode.. But thanks for your idea.
  5. Hello, A customer has asked for a daily report showing any of his Windows systems where the F: drive has < = 8GB of space. I'm not sure how to do this - can anyone provide an example? Thank you in advance!
  6. We are using Website monitors to ping a remote printer 13 time zones away. By design, the printer is unreachable between 18:00 Friday and 06:00 Monday. How can I set up an SDT to suppress alerting during that time period, OR, do I need to set up multiple (overlapping) SDTs to cover the time period? Or is there another way...
  7. What is the status on this critical feature request? We have started to deploy in Azure all over the world and calculating time differences is way past becoming critical. We expended too many man-hours chasing nothing because the SDT on our CET server was off by an hour because of the 1 week difference in Autumn time changes between EU and US.
  8. I second this - customer wants to see total inflow and outflow. Top 10 or 25 doesn't work if there are a hundred long-tail uses.
  9. We would like the ability to easily schedule people's time off in advance or on-demand, with an alternate user to be alerted if necessary. Use Case #1 - John takes a vacation. In order to suppress alerts going to John the way things work now, we need to suspend his user account. John returns from vacation, we have to remember to re-active his account, which we've forgotten on occasion. This might work similar to a Device SDT. Use case #2 - Mary works Monday - Thursday, 10 hours per day. Dave works Thursday - Sunday, 8 hours per day. Neither person needs to receive alerts on their time off. Use case #3 - Bill is out sick. All of Bill's alerts should go instead to Larry until Bill returns to work. Thank you for considering this. Bruce Berger Ostari, Inc
  10. We would find it useful to be able to omit certain datasources from alert tabs. In our use case, we use a Volume Usage warning at 80% in order to generate a report that our customer requested. However it is safe for us to ignore those warnings when looking at the alerts for that customer, as there are lots of them and they tend to obfuscate the real alerts. Being able to have a datasource filter of "!Volume Usage-" (NOT Volume Usage) would be a great help. This NOT filter might also be useful in other data columns.
  11. I am trying out the new custom reporting feature introduced in April but I have yet to produce a working report. Has anyone been able to produce a meaningful report and if so, are you willing to share a template? What I'm trying to do is produce a tabular report showing each volume for every device for a Group of Windows Servers. Rows should be Device/Volume, Columns should be Instance, Capacity, FreeSpace. Thanks!
  12. One of our customers requests a Service Monitor that logs in, records a success or fail, and if success, then logs out by 'pressing' a button in the browser session that the Service Monitor has just logged in to. One issue I foresee is that every browser session is issued a unique ID, and the unique ID must be used in the log out command. Is this possible?
  13. I agree with the original poster. There are other issues with exposing collectors that contain names of our other MSP customers. If the Collector or Collectors is associated with a group, then only those Collectors should be visible when adding Devices to that Group.