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About FrankG

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  1. I'm not aware of a way to do this today, so forgive me if there is a way that I don't know. I did open a ticket about this. When clicking on a resource/device from the results of a search, the detail pane (on the right) defaults to "All Devices" or "Devices By Type" Dynamic Group view. I.e. Click HOSTNAME123; The default group is "Devices By Type" > Linux Servers > HOSTNAME123. This causes heartburn with role assignments, device management strategies, etc. We have sub-teams who may have view permission on the dynamic group, but manage permission on the static group and they're impeded when searching for something or clicking through from a link. We use dynamic groups for ease of platform management and device classification. We use static groups for management and role segmentation for security controls. Some engineers and administrators need to be able to view all devices in a dynamic group, but should only have manage rights for devices assigned to them via role and purpose based static groups. Can we please have a feature to select which group / view it will default to for platform wide search results? Thanks for your consideration.
  2. Stuart, can you confirm if the cloud collector situation to which you are referring to is on the roadmap? Thanks man.
  3. We have a use case where a managed service provider with dozens of customers needs topological relationship / dependency data fed into their ServiceNow CMDB. They currently are using the OOTB workflow integration. They have asked if this is possible. I've confirmed it is, but I've been told there are others who have requested this feature as well. In the case of an MSP, most customers are not going to want to deploy ServiceNow ITOM Discovery tools in their distributed hybrid environments to feed this data into their CMDB and LogicMonitor already has much (if not all) of the necessary data available within it. Thanks for your time and consideration!