Joseph Skupniewicz

LogicMonitor Staff
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About Joseph Skupniewicz

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  1. Hi Chris,rn rnFrom what I can tell, it looks like you are formulating your API call correctly. My primary suspicion is that the credentials that you are supplying are for a user that does not have the sufficient Manage Settings permissions to execute this API call. Please ensure that your API user has this permission enabled.rn Regards,rn rnJoseph Skup.rnLogicMonitor Support
  2. From client:rn rnThanks! Didnt realized; was still using the old UI.rnOn the flows, is it possible to change it from bytes to something more readable like Mbytes or Kbytes depending on the amount? Is this coming in a future release?
  3. Hi John,rnThank you for this feedback. I am aware that our API documentation is being revamped for our up-and-coming REST support. Beyond this, I do not have too much information on how the API calls & documentation will ultimately be structured, and what operations they will allow, but it will likely be dependent on the representational state transfer architectural constraints. rnOur product team should have more information to provide on this.rn rnBest,rnJoseph Skup.rnLogicMonitor Support
  4. Hi Ben,rn rnThank you for your feedback. There might be a possibility for having an Alert level de-escalated or Alert level escalated alert notification dispatched when the severity-level drops/raised, but Im afraid that this is currently not possible. But I have gone ahead and forwarded this request to our product team for you. :)rn rnJoseph Skup.rnLogicMonitor Support
  5. HI Jeff,rn rnI am afraid that 2-way ticket updating is only available for our ServiceNow & AutoTask integrations, and not ConnectWise currently. This may be supported in the future, but we currently do not have a roadmap available for this.rn rnPlease see:rnhttp://help.logicmonitor.com/integrations/connectwise-monitoring/rnhttp://help.logicmonitor.com/integrations/servicenow/rnhttp://help.logicmonitor.com/integrations/autotask-integration/rn rnKind regards,rn rnJoseph Skup.rnLogicMonitor Support
  6. Hi Jerry,rnThe proper way to go about doing this would be to add in the host multiple times, as you mentioned, monitored by different collectors.rnJust keep in mind that either the displayname for your host, or the hostname + collector ID combination, must be unique for your host to be added into LM.rnAnd, my understanding is that there are no plans on the roadmap for multi-source monitoring, or loadbalanced monitoring between multiple collectors at this time, sorry. But maybe in the future!rnRegards,rnJoseph S.rnLogicMonitor Support
  7. Hi Paul,rn rnYes--you can monitor your Windows Scheduled Tasks via our batch job eventsource type. For more information, please visit this support knowledgebase article:rn rnhttp://help.logicmonitor.com/using/event-sources/batch-job-monitoring/example-1-monitor-windows-scheduler-task/rn rnThis type of eventsource will monitor your Scheduled Task to ensure that it is executed on time, completes on time, and returns a valid exit code. Please let me know if you have any further questions!rn rnJoseph Skup.rnLogicMonitor Support
  8. This is currently not a functionality, but it would be a sweet feature, agreed. I have voiced your request internally. But, in the interim while we are waiting for this feature, a similar effect can be achieved by manually adding a complex/virtual datapoint in your graph, with a number constant that represents your static threshold.
  9. Hi Joseph,rn rnThe current way to do this (since we do not currently support advanced time/cron scheduling on datapoint thresholds) would be to use a time-based threshold for the actual datapoint threshold, based on the time of the day that you want this datapoint to alert, and then used a time-based escalation chain to designate the days of the week that you want these alerts to route for delivery.rnPlease let me know if you have any further questions.rn rnKind regards,rn rnJoseph Skup.rnLogicMonitor Support
  10. Just letting all you folks know that our PagerDuty integration has been completed and we have technical documentation available here that details how to configure this. PagerDuty Integration documentation Please let us know what you think!
  11. Hi Stuart,rnIf your device only reports metrics every few hours, then we will polling for data more frequently than what your device is reporting. But, correspondingly, we will still show these changes that represent an influx of data in your graphs as they come in every few hours.rnBut, from what you are telling me, it sounds like the question of how alerting would work is more of a concern in this case. I think what might work in your case is to alert on a positive delta threshold, and by making wise use of your Alert Transition Trigger intervals.rn rnThe boolean operators that we support fo
  12. Thank you for your request, Keith. The only way to currently achieve this desired behavior is by making use of multiple separate eventsource.rn rnI have went ahead and put in an internal product improvement request to allow for compound/conditional Windows event filters. Please let me know if there is anything else that we can do for you.rn rnBest,rn rnJoseph Skup.rnLogicMonitor Support
  13. Hi Kris,rn rnYou would need 3 different datapoints with 3 different thresholds and Alert Transition Inverval settings to achieve this.rnIf your datasource were collecting once every minute (our current highest supported polling resolution) then you would have your datapoints defined the same way, with their alerting configurations as such:rn rn1. name: utilization_warn , threshold: > 80 , alert transition interval: 5rn2. name: utilization_error , threshold: > 80 80 , alert transition interval: 10rn3. name utilization_critical , threshold: > 80 80 80, alert transition interval: 20rn r
  14. Hi Sam,rn rnCurrently we do not have any way of exporting a feed, but you can export your dashboard widgets for external viewing using iFrame html tagging.rnOtherwise, there may be options to display a the information you are interested in in a webpage by making use of our API.rn rnBest,rn rnJoseph Skup,rnLogicMonitor Support
  15. Hi Nick,rnCurrently, there is no way to change the way that this is displayed in your Host graph view. But if you would like to, you can workaround this by recreating a new top 10 least busy graph as a dashboard graph by creating a custom graph and manually specifying the volume instances that you would like to analyze.rnYou can use the wrench icon > edit datasource definition > and then look at the Overview Graph definition in the left-pane to see how this overview graph is created so that you can use this as the basis for creating your Custom Graph.rnBest,rnJoseph Skup | Support Engine