Simon O'Sullivan

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Everything posted by Simon O'Sullivan

  1. Yes LogicMonitor early 2017 was a couple of years ago!
  2. Hi all, We have a heap of network devices that we monitor. Sometimes I'm not sure if all have their config backups running via the config source. I'm looking for a way to identify network devices that do not have specific "properties" set that would cause them to not be backed up correctly. E.g. some sort of report that identifies all Cisco switches that do not have ssh.user and ssh.pass correctly set. This is the reverse of the "applies to" button in the config or data source configuration. How can I do this? Simon.
  3. Hello, Has anyone ever looked at integrating LM with a CMDB product? Possibly to update devices, or send alerts. The reason I'm asking is that we have found that some of our clients do not want to manage multiple systems. E.g. they currently have LM for monitoring, some sort of CMDB, then a centralized logging app. If you did, did you find anything that worked well?
  4. As a note. if it was possible to have alert rules and chains in a folder and give clients permissions to these (as we do for devices, services, etc) it would enable this sort of multi tennancy on LM. Simon
  5. Hi, is there any update on this? We are a LM MSP and are loosing clients from LM because they lack the ability to modify alert rules and escalations. Most of our clients are enterprise with their own internal IT teams. They want the ability to modify these as well.
  6. Concurrent inbound calls to lync server (from PSTN) 39EXY2 This is a very basic example.
  7. IOPS type info of FC Luns in a Huawei OceanStor SAN AHLE3N
  8. Hi all, Datasource to check health of disks in a Huawei OceanStor San HAN3XR Cheers, Simon
  9. I find the Alert Rules really poor so it would be great to see some improvements. The things we would like is the ability to: add multiple Escalation Chains per Alert Rule (otherwise I need to make a different Chain for every Rule) allow multi tenant clients to manage/create there own Escalation Chains and Alert rules Are there any updates proposed for these?
  10. I agree with this as well, its a real annoyance. Can someone from Logic Monitor respond to this?
  11. Maybe its just me, but I find the Alert Rules really poor so it would be great to see some improvements. The things we would like is the ability to: add multiple Escalation Chains per Alert Rule allow multi tenant clients to manage/create there own Escalation Chains and Alert rules Are there any updates proposed for these?
  12. Hi We would be interested in Beta for the LM exchange. We have developed our own data sources for Citrix Netscaler, a few for MS Lync, and Huawei SAN's and switches.
  13. I agree with Kris request. LM is great but the amount of noise from windows events is too high, a smarter way of grouping them would be great. A report that quickly identified the most noisy windows events would be great, then I could make a decision on whether to filter them or not. Simon
  14. When is this feature likely to be available?
  15. We have been looking at cloud log collector tools like loggly or Logentries. They work in a similar fashion to LM as a cloud based service, with a local agent. What would be nice is if LM partnered with someone like this so we can potentially do both tasks with a single Agent/Product. Simon
  16. Hi all, This is not really a LogicMonitor question, more a general troubleshooting question. I have a couple of windows servers we monitor that have suddenly started having about 30% TCP retransmissions. It looks like the datasource is monitoring retransmissions that are TCP segments retransmitted \'\'to\'\' the server that is being monitored. We have a couple of servers in different sites with the same issue. The servers are not under any particular load. They happen to be all virtual servers running on ESX5 hosts, with Cisco switches. We ran a packet sniff with wireshark and the retransmits seem to be coming from a range of servers on different ESX hosts, so unlikely to be an individual faulty switch or network cable. Anyone looked at this before and have any ideas? Simon
  17. Hello would be good to have some Hyper-V monitoring (as detailed as VMware). Interesting things to monitor off the top of my head: Replication Health Snapshots CPU wait per dispatch (Same is ESX CPU ready)
  18. Thanks Michael,rnI spent some time with support getting this working today. I found the documentation very confusing. When I tried to do it myself I followed this doc:rnhttp://help.logicmonitor.com/monitoring-with-logicmonitor/notes-for-monitoring-specific-types-of-hosts/specific-urls-or-webpages/rnIt specifically says For Wildcard Value, enter the URL path, without the host.rnI read without the host and that lead me to believe that it couldnt be done with host headers.rn rnThanks, Simon.
  19. We have websites that we would like to perform detailed monitoring performance monitoring using the features that are available in the \'\'services\'\' tab. It would be nice if we could install a \'\'services\'\' collector on an internal device and be given the option of being able to use our own internal service monitor instead of the LM public ones. To help understand what I\'m after here is our example why I want to do this: We run the IT for a lot of companies that do Freight and Logistics. A lot of them use Web based applications that run on portable devices (such as tablets or barcode scanners). Portable devices run over wireless or 3G. When there are issues the complaint is that \'\'everything is slow\'\', and often the complaint is that its the wireless or network that slow but we know in fact its the web app or DB or something. What I would like to do is setup a \'\'services collector\'\' on a wireless laptop, put it in the corner of the warehouse, and then I would run the web tests from there. This would give me as close to real user perspective as possible. I could also run the servers collector from a server next to the web app. Then I can compare the speed difference between the two. If its fast on the server but slow on the laptop I will know to look at wireless or network first. Simon.
  20. I agree that configuring Cisco SLAs are the best way of monitoring network health. For example I have wan links that I monitor. If I set up a couple of SLAs from one site to another (say between a switch at each end), and I configure one to mimic TCP citrix traffic, and another for Voip, I can get a very accurate indication of performance that takes into account the QoS etc. If I just ping from the LM collector to something at the other end, Ill probably only get an indication of performance for the best efforts QoS class, and general server performance issues will also impact the measurements. Sometimes I don't have the luxury of Cisco kit, so I have often searched around to see if someone has ever implemented a Linux (or windows) app that can do SLAs. Then I could setup a couple of NUCs at each end running the SLAs and have them monitored by LM. I Haven't found anything yet, but if someone does, it would be great to know. Simon
  21. I monitor a lot of VPN tunnels as well. I find there is not a lot of point in monitoring a VPN router/firewall as it may be able to tell you if its up, but not the quality of the link (e.g packet loss). You really need to ping something at the other end to tell if the VPN is up and reliable. There are a couple of options 1: get a Cisco device and configure IP SLAs to ping the other end. SLAs give all sorts of information on the quality of the link (jitter, latency etc). LM discovers and monitors SLAs. 2: again ping something at the other end of the VPN (say a printer) and alert when this is down. But I don't like this for the following reasons: it implies the printer is down when in fact its the VPN. It is also a waste of monitor licenses. If I want LM to monitor 1 firewall that terminates 20 VPNs I have to pay for 20 licenses. And if you group your monitors according you end up having your network people monitoring printers. The logic should be that the ability to ping the printer and get the RTT, packet loss is not a function of the printer, but of the VPN, and the VPN is a function of the router/firewall So what LogicMonitor needs to be able to do (and something that Intellipool Keseya does already) is on the firewall/router object provide the ability to list some alternative IP addresses. It would then be the job of the collector to ping each of those IPs, and if they fail or drop packets, put that firewall/router device into alert.
  22. Hello we have a webserver running several websites. We want to monitor all of the websites. The option to \'\'monitor a web page\'\' under the site would be ok, but it does not give the option to specify a host header, or parse the return result of any script that we run to confirm the site is up The services option might be ok, but our sites are not all available from the internet, so need to be tested from the collector. What options have I got to do this? Simon