Vitor Santos

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About Vitor Santos

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  1. That's actually a gr8 solution, we never looked into those in that way. Not sure if we'll implement it that way, but, thanks a lot for sharing it @Stuart Weenig!
  2. Hello, We had a recent need of compiling a list of what we monitor for a client of ours. This client in question has a LOT of 'PingMulti' stuff through its different collectors. We've their instances arranged by Instance Groups (to categorize the different things - Network, UC, etc.). I'm able to run a report against the collectors we want & extract the Ping Multi instances (Name, Wildvalue), however, is it possible to map the actual 'Instance Group' for each instance as well? This would be very handy because we could handle it right away on Excel & only choose the groups
  3. @Stuart Weenig @Michael Rodrigues could you avise here? This would be great if possible.
  4. We've the same exact need. I was able to do it in Power BI with Python but it's a PITA. Can you provide an example with the 'custom Table' lets say with CPU usage (for Linux SSH/SNMP monitored servers)? It would be very helpful. Since we've reached out to our CSM & there wasn't an actual solution to have a TOP 10 (with ALL devices). Instead, the alternative was 2 tables (1 for each - SSH/SNMP). But, that's not a TOP10 Thank you in advance @Mike Moniz!
  5. Yes, creating new DS isn't an optimal/acceptable solution exactly due to that. We need to maintain each DS & if there's a new one released we would need to edit all the other ones to keep everything according... There should just be a way of tweaking this & still maintaining the parent DS.
  6. Hello, This request might not be that easy to achieve, but, it would be very very helpful if we could select/tweak the # consecutive polls to alarm for a certain data point (according to each client necessity) without having to create a NEW DS for each scenario. Not sure if someone brought that in the past already, this a feature we're losing when moving from our old platform & would be extremely appreciated. Essentially we just want to be able to have the WinCPU (for example) with its GLOBAL definitions. But, if Client A requests to alarm on CPU after 3 consecutive polls (differ
  7. Thanks for sharing @Kris! It appears that LM isn't doing that currently via API... interesting
  8. This is actually something we've noticed as well. Our client recently acquired this solution & wanted us to monitor it. We added those devices & it indeed picks some metrics, but, detailed tunnel metrics aren't available. Tried to follow what is stated on the documentation but didn't found that option (to enable the export of the .CSV). Maybe a support case would be faster to have some help here. Since you raised the request I'm suggesting it, otherwise, I can raise one too if you don't mind. Regards,
  9. Yeah @Stuart Weenig is right. We had this type of need in the past (doing some sort of user management) when automating some processes at our company. Unfortunately I no longer have the script 😞 But, this was accomplished on Python & exploring the API v3. What allowed me discover the calls I needed was performing the operation on the browser & then analyzing the calls/etc... with the dev. tools (F12 on Chrome for example).
  10. Not sure if I'm understanding it correctly but, I believe if it returns an error it'll abort the operation & return you the exception. My suggestion is to use try, catch (via groovy instead)... to predict those possible scenario(s) & don't abort the script without following the remaining operations. Not sure if this will help you, but, just a suggestion
  11. Yeah as an MSP, this represents a struggle as well. Since we've a team to handle LM removals/filters. The instruction is to stop alarming prior to removal... This clears anything present for the resource in question. But yeah, it would be nice to have it built-in.
  12. Hello, We've been noticing sometimes when deleting a resource (that has open alarms - previously sent to our SNOW ITOM via integration), CLEAR event(s) - for the respective alarms aren't sent. The same happens with instances that we disable for example. This behavior often leads to stuff filtered on LM but, alarms still open on SNOW. We've started to disable alarming first & only then delete/filter. However, it would be nice if LM had some kind of mechanism that would detect present alarms for the resource/instance in question & send a CLEAR event automatically upon deletion
  13. Totally agree with @DanB! It's really crucial for our monitoring to have this improved ASAP
  14. Yeah, in our case we usually just create a dynamic group & select the devices in question. From there we just do what @mnagel said... by disabling the wanted DS on the 'Alert Tuning' tab.