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Everything posted by Ashwini

  1. Hi, We haven't integrated Logic monitor with service now. But we do face the same issue. When the alert is repeated for the 2nd time in a week it gets acknowledged with the previous one. Because of which the alert is missed to be reported for the server teams to be actioned.
  2. Hi, I tried to pull alert dump for 2018. All I see is only 300000 alert count every month when generated a CSV alert report Is it restricted for only 30K entries because I am very sure that the alert count is beyond 30K for months in 2018. Can someone please advise with any solutions to get the complete alert dump for 2018. Thanks.