Andrew Meinert

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About Andrew Meinert

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  1. Totally agree Mosh. We want to use LM as a business reporting tool, but it's extraordinarily labor intensive to export all of the outage events, remove errornous entries and recalculate the SLA for each service, each month. Another type of entry (EDT - explained/excluded downtime) to apply retrospectively such that pulling SLA data at EOM results in business-accurate data being returned through the built in LM API/dashboards/custom reporting, rather than recalculating everything manually.