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Showing content with the highest reputation since 06/20/2018 in all areas

  1. 5 points
    I would love to see LM implement a new feature for taking a built-in, self prescribed, action on an alert. To minimize any exposure that LM might have in an action gone awry, the actions taken could occur as the result of a script that one could upload into the Escalation Chain. Ideally you could define multiple actions or multiple retries on an action and whether that occurred before or after the recipient notification in the notification chain. This would allow for very basic alerts (disk, service restarts, etc) to be resolved programatically. Also being able to support various scripting languages such as PowerCLI, Ansible, etc would allow for some very creative ways to integrate with solutions such as VMWare or Ansible Tower for very complex actions to be crafted by more expert skill level folks.
  2. 3 points
    I would like to be able to create dashboards where I have the option to create sub-dashboards that I can navigate to. In some of our dashboards, the number of charts or widgets can be high and would cause clutter and confusion. Sub Dashboards would allow us to better organize charts. Of course, provide the ability to navigate back to the parent dashboard(s) too. Also consider allowing alert/color indicator in child dashboards to propogate up to the parent dashboard. If I use a dashboard to depict the health of a business application, I can then see which child dashboard(s) contibuted to the alert and then drill down to see the offending resource(s) that this business application depends on.
  3. 3 points
    We have a multi-tenant MSP environment, We find that we cannot use the same display name for our clients even though the similarly named systems are in different Child folders. So \'DC01\' for Domain Controller has to be unique across all of our clients. Please consider changing this.
  4. 3 points
    Don't know if anyone else noticed, but MS released a pretty slick script that enables WMI access remotely without admin rights. I have done a brief test with LM and it seems to be working well. https://blogs.technet.microsoft.com/askpfeplat/2018/04/30/delegate-wmi-access-to-domain-controllers/ That's the article. I created an AD group instead of a user to delegate, and I put the LM collector service in that group. Everything else I've followed as documented. I haven't tested anything else, but this alone is a huge step in the right direction.
  5. 3 points
    Please add the option to alert on "no data" condition to the instance level Alert Tuning configuration dialog. We don't want to generate "no data" alerts for everything and we don't want to split the data sources (extra maintenance when updating), so it would be easier to have this as a instance level override.
  6. 3 points
    Hi All, We have really been enjoying the Remote Management feature of logic monitor. For sites that we don't have a direct interconnect with its great being able to quickly SSH onto our devices to make adjustments or check config without having to open up a separate VPN tunnel. However with HTTP/HTTPS management becoming common with Firewalls, Controllers, Routers etc... I feel there is a huge opportunity to have logic monitor be able to fit almost every management use case by implementing an HTTP/HTTPS remote session functionally in the same way RDP and SSH remote sessions work. We as a company would primarily use this feature for help managing networking Equipment, but functionality would extend to Printers, IPCameras, Security Systems, Phone systems, UPS and many more. Let me know your thoughts, Thanks, Will.
  7. 2 points
    This request doesn't appear to fit the other 2 I found so... Right now I have 3 (soon 4) host servers in a Hyper-V cluster called "hvcluster". I get 3 alerts for each cluster shared volume and each guest VM not running. Other vendors products I use are capable of only displaying a single instanced alert for "the cluster" and I'm hoping you guys can implement this as well. Right now these are driving me nuts especially when we have several guest servers off on purpose for extended to forever periods of time. No SDT doesn't work it still shows them. Right now to only get 1 alert I have to leave 1 host server as the alerting server and then manually edit the alerts for every host server I don't want alerting to disable them. I have to do this every time I add a new guest or CSV and it is super annoying. Let me know if you need more details.
  8. 2 points
    Please add the name of the collector to the debug console screen. The ID in the URL is not very user friendly.
  9. 2 points
    We would like the ability to generate alarm on events generated within the vSphere event log, I really can't believe this isn't in place already.
  10. 2 points
    We have a use case to show "Response Times" from a subset of configured Websites. Ideally I'd like this to be in the Big Number widget. We also want to able to chart a subset of my Websites' response times over time in the Chart widget. Anyone found a useful workaround to achieve this? Would LM consider "upgrading" widgets to allow the presentation of Website data? Currently only the SLA widget seems capable of handling Website data.
  11. 2 points
    We run a horizontally distributed architecture. As such, we really don't care (too much) if we lose one of N hosts, provided that a minimum number of hosts/processes/etc. are up and healthy. LogicMonitor makes it easy to make a graph of computed datapoints that span hosts, but doesn't let us configure alerts on the same computed data. Tangible example: One application, when running, publishes capacity data to LM. This capacity data is aggregated and graphed, giving us great insight for planning purposes. However, the only alert configuration that LM supports requires us to alert on every single host, sometimes causing unnecessary wake ups in the middle of the night. Operationally, we'd be fine having one host be down, as long as we maintain adequate reserve capacity. System-wide reserve capacity can only be determined by aggregating data across the set of hosts (just like the graphs do). We've been told to write custom scripts to do the collection and aggregation, and perhaps some rainy day we will. However, it seems like 1) LM does so much of the necessary bits already and 2) this would be a really useful capability for anyone that runs a horizontally distributed architecture. This isn't a "holy cow, gotta have this now!" type of feature request, but certainly would be a great value-add.
  12. 2 points
    It would be nice to have an export button on any alert table. When we're doing research on an issue and we've finally narrowed the criteria to see the info we need, it helps to have an export button right there, rather than having to go to reports and reconfigure all the parameters to hopefully get the same data.
  13. 2 points
    Most often, when people export to a csv or excel format their intent is to receive table data in a tabular format because they're going to pivot it out, chart it, or conduct some sort of analytics/BI function. It would be nice if your csv exports didn't require manipulation of the data to remove erroneous data/whitespace for consumability as a table datasource. This is specifically a problem in Website Overview reports.
  14. 2 points
    I think it would greate if you add some headers to your mails. This will helps to mail program to create conversation for every alert and clean message for it. Now we have only separate messages: LMD... critical - Host1 Ping PingLossPercent LMD... critical - Host2 Ping PingLossPercent LMD... ***CLEARED***critical - Host2 Ping PingLossPercent LMD... ***CLEARED***critical - Host1 Ping PingLossPercent In my opinion, it will better if this message will create conversation for every alert: LMD... ***CLEARED***critical - Host1 Ping PingLossPercent LMD... critical - Host1 Ping PingLossPercent LMD... ***CLEARED***critical - Host2 Ping PingLossPercent LMD... critical - Host2 Ping PingLossPercent As I know, the header is Thread-Index https://excelesquire.wordpress.com/2014/10/17/use-excel-to-count-the-number-of-emails-in-each-email-chain/ https://stackoverflow.com/questions/5506585/how-to-code-for-grouping-email-in-conversations
  15. 2 points
    Hi, Per discussion with Russ G. & Kenyon W. & Jake C. yesterday, I would like to submit this as a feature request to the DEV team and see whether there is any way to add this feature into future roadmap. In short, it'll be great if end user can configure multiple incident/alerts into 1 group and generate only 1 alert (with highest severity). Here is an example of Tomcat being shutdown which shows a number of alerts generated: 1. Tomcat shutdown ‘critical’ alert is generated (1 alert) 2. ActiveMQ consumer count of specific queue alert has reached zero ‘Error’ alert (about 10-12 alerts for our case) In this case end user would like to be able to configure such that LM will consolidate all alerts into one critical alert (i.e. all AMQ 'Error' alerts are cleared)? I saw something like this in PagerDuty and must say it’s a great feature to have in LogicMonitor to reduce # of alerts being processed by the TechOps team: https://www.pagerduty.com/blog/alert-triage/ Thanks & Best Regards, Horace
  16. 2 points
    Hi, GRAPE is a dependency manager for groovy scripts. I know logicmonitor is working on adding a screen to add custom JARs for scripts to use. An even more forward thinking approach would be to support GRAPE. Actually, it partially works right now, however it seems there are still a few errors that would need to be worked out. The benefit of this would be that devops teams could really develop the groovy scripts more freely and deploy them to larger environments without having to do manual processes with importing custom JARs, a process which simply does not scale. In my opinion, it's one of the few remaining barriers to Logicmonitors extensibility and scalability, and it's very close to working. Please investigate and support
  17. 2 points
    Lets start with an example, I have a router which has many ports and I want to put some ports to SDT. I have 2 options, put SDT port by port or put SDT on whole group and remove some ports from it. Current logic is: choose a device and apply what do you want with it. It'll be good to have it somehow (ie clicking tree-structure) other way around - first I choose what I want to do and after I select where to apply it. It can speed up some tasks...
  18. 2 points
    There currently doesn't appear to be a way to create an eventsource through the REST API. This functionality would be very useful as part of an CI/CD pipeline.
  19. 2 points
    NOC is an acronym for Network Operation Center. Heads up monitors are typically called NOC monitors, so you can see where the widget being called a NOC widget is useful for those types of dashboards.
  20. 1 point
    In Nagios, there is a concept of an event handler that can run to try to fix problems (e.g., restart a service, remove old files, etc.). I see no similar capability in LM and it is of course something customers want to see happen. For example, I just deployed a custom DS for someone to check for too many files in a share, indicating a service problem. Once I implemented that, the next question was "Can you restart the service when that goes into warning?" I see no facility for this in LM, but perhaps a custom alert could be used to trigger the behavior. If I used that approach, I would insert a custom HTTP alert into the escalation chain earlier on to give the problem a chance to be corrected, then I will have to create a secure REST API server to accept those and trigger the correct behavior. So in theory it could be done (if I am not missing something), but it feels like using a screwdriver to hammer in a nail. Thanks, Mark
  21. 1 point
    Hello would be good to have some Hyper-V monitoring (as detailed as VMware). Interesting things to monitor off the top of my head: Replication Health Snapshots CPU wait per dispatch (Same is ESX CPU ready)
  22. 1 point
    Hey there, is there any chance to have syslog on collector using also a TCP port? Thanks, petr
  23. 1 point
    Please make the number items on the Big Number widget hyperlinks to the instances from which the datapoints are configured in the widget. This would save having to go into the widget config to check where the value is coming from. Our operators instinctively expect to be able to click the item and be navigated to the source of the datapoint.
  24. 1 point
    Please include "Grouping" too We just got flooded with a bunch of pages last night because a server went down which caused instances from several datasources to go down.. OUCH! It would be great to group instances so that if one goes down.. that group pages and says hey something is wrong with this server.. then we can log in and go check.. rather than getting flooded by everything. Same idea with grouping of servers... I could call a group "HKG POP"... a server goes down that I have put in that group.. or any instance alerts a critical.. just that one group pages and says hey a critcal event has happened in the HKG POP.... and if other servers go down... it's not going to page again if it already has and hasn't been resolved. ( I can see a few gotchas in there.. but with enough configuration choices.. the company can decide how they want to handle situations )
  25. 1 point
    Our Infrastructure team uses the default thresholds on all data sources, and we receive all 'Warning, Error, & Critical" alerts for all data sources. We have various teams that want to be notified on a small subset of devices that use different thresholds than the defaults. Currently, in order to accomplish this, we have to clone the dataset, set the desired threshold settings, and configure a new alert rule to notify the the secondary team. This new alert rule has to have a lower priority set than the default Warning alert. The problem with this approach, is the original default Warning alerts for these devices will not be sent to the Infrastructure team, due to the alert rule for the cloned device having a higher priority. I've worked with other monitoring applications that allow for multiple alert notifications to different teams using different thresholds. It would be nice to have this feature in LogicMonitor.