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Showing content with the highest reputation since 02/26/2016 in all areas

  1. 12 points
    Allow devices to be dependent on one another. If a router goes down, the switch behind it will most likely go down or have an error as well.
  2. 8 points
    Hello, We currently use a third party (OpsGenie) for alerting, and currently we have a custom integration configured in LogicMonitor to send alert information to OpsGenie. Although there has been significant improvements to integrations over the past few months, one feature that lacks significantly for us is a supported two way integration between OpsGenie and LogicMonitor. This would be very similar to the partnership/integration that LogicMonitor has already built with PagerDuty. As LogicMonitor releases new integration features, it tends to break current workflows with alert creation in OpsGenie. A supported integration would give us more confidence that as LogicMonitor continues to release new features, that our alert functionality would continue to operate as expected.
  3. 7 points
    We are a global company with resources in Minnesota, New Jersey, Australia, Ukraine, and India all using the Logic Monitor tool set. It would be incredibly useful to be able to set the timezone at a user level instead of only at the company level.
  4. 5 points
    It would be nice to have an export button on any alert table. When we're doing research on an issue and we've finally narrowed the criteria to see the info we need, it helps to have an export button right there, rather than having to go to reports and reconfigure all the parameters to hopefully get the same data.
  5. 4 points
    It is currently impossible to detect certain conditions without having to be bombarded by noise alerts, which I am told is against the philosophy of Logic Monitor. Consider a few cases: * interface flaps a few times versus more frequently -- how do you tell the difference? right now, you have no choice other than perhaps to construct an API script (not tested). A better solution in this example would be to count the number of flaps over a period of time, and use that as your alert trigger. As it stands right now, there is not even a method to select the top 10 most unstable interfaces since it is literally a yes or no value and top 10 makes no sense. * resource utilization (bandwidth, CPU etc.) is sometimes much better checked over a period of time than just a single interval. the answer I have received on that is "require N checks to fail", and this works if the resource is pegged, but not if it is spiky. As it stands now, the longer of a period you want to simulate via "N checks", the higher the chance one check will reset the alert but the overall result is clearly bad on inspection. Please note this problem has been solved long ago by other tools, like Zabbix (https://www.zabbix.com/documentation/3.4/manual/config/triggers/expression), so hopefully this can be added to LM in the near future as well.
  6. 4 points
    The ability to drag and drop items in the device tree in order to reorganize them is a powerful feature, but the staggered manner in which the tree loads and expands on page load "encourages" a user to accidentally move folders and devices around in the tree, which leads to numerous detrimental effects (not the least is having to try and figure out where you accidentally moved them to). Request is to either introduce a safeguard prompt "Are you sure you wish to move X from Y to Z?" for all drag and drop actions within the device tree, or, alternately, introduce a configuration item on folders and devices allowing them to be "protected" against moves --- either adding a safeguard "are you sure...?" prompt for those specific items, or prevent moving them entirely without first taking the action to "unprotect" them.
  7. 4 points
    Useful for inventory, auditing, and auto-grouping. Displays the a list of all installed Windows Features separated by commas. Example below. auto.winfeatures [Active Directory Lightweight Directory Services, .NET Framework 3.5.1 Features, Telnet Client, Remote Server Administration Tools, .NET Framework 3.5.1, Role Administration Tools, AD LDS Snap-Ins and Command-Line Tools, AD DS and AD LDS Tools, Active Directory module for Windows PowerShell] WMN9DN
  8. 4 points
    Currently the graph options for Widget includes three was to "Limit Results". The are "Top 10", Aggregate, All. There are times when I want to display the "Bottom 10". For example the lowest 10 CPU devices, or the 10 least available devices, etc. It would be GREAT to have a Bottom 10" option in the Limit Results parameter. Thanks.
  9. 4 points
    As mentioned to Haniz in ticket number 82871, it would be very handy to have a button that can expand all the graphs for you on a device view. It would save quite a bit of time
  10. 3 points
    I would like to be able to create dashboards where I have the option to create sub-dashboards that I can navigate to. In some of our dashboards, the number of charts or widgets can be high and would cause clutter and confusion. Sub Dashboards would allow us to better organize charts. Of course, provide the ability to navigate back to the parent dashboard(s) too. Also consider allowing alert/color indicator in child dashboards to propogate up to the parent dashboard. If I use a dashboard to depict the health of a business application, I can then see which child dashboard(s) contibuted to the alert and then drill down to see the offending resource(s) that this business application depends on.
  11. 3 points
    We have a multi-tenant MSP environment, We find that we cannot use the same display name for our clients even though the similarly named systems are in different Child folders. So \'DC01\' for Domain Controller has to be unique across all of our clients. Please consider changing this.
  12. 3 points
    Our CTO is asking me to provide a daily email report of some key metrics to our clients and internal stakeholders. I'm able to create a suitable report and email it, however his concern is the number of clicks to view the report. The belief is that the email will just go straight to trash if our clients can't see the report in the email body. For me, using gmail, I have to download the attachment first, then open it from my laptop. Two options we talked about were: 1. Use the HTML report as the body of the email rather than an attachment (surely the days of text-only email clients are gone) 2. A configurable/dynamic subject to provide some hint of what the report actually contains, e.g. the uptime for a particular service over the last 24 hours. If the subject said "100% Uptime", there is no reason to open the report, if the subject said "98% Uptime" I can open to see more detail. Does anyone else have any ideas on how to make reports a little more effective for a somewhat apathetic audience?
  13. 3 points
    We urgently need a way for our regional operations teams to be able to see alert date times in local time. This a critical requirement as we are a global business and for people outside of the account timezone to be constantly trying to work out the local time of an alert is ridiculous.
  14. 3 points
    It would be great to have the granularity to be able to change the Alert Trigger Interval on an instance in the same way a threshold can be modified on an instance. Example: Disk Usage on a netapp There are 100 volumes but one of them needs to be over the threshold for a longer amount of time to cause concern. So the archive log volume will fill up no matter what space is allocated but it is not a concern as long as it is back below the threshold within 1 hour. A custom datasource will not work for this because we would like to alert immediately on all other volumes on this device when they go above the threshold.
  15. 3 points
    We request another way for Logic Monitor to gather information from Linux based systems besides SNMP. Using SNMP involves installing NET-SNMP so taking up additional storage space. It would be better if Logic Monitor had an option for monitoring Linux systems like we had using Sitescope. In Sitescope all it needed was SSH and a dedicated login credential for the system. The Monitor would connect to the Linux based system through SSH and run scripts pertaining to what aspects were monitoring on that system. Then stores the results to be displayed on the console. Similar to using WMI in Windows.
  16. 3 points
    I see a need in the design to alert on deviation from rolling average: example 1: Temperature in hardware is based on fixed baseline (default or manual adjusted) or based on fixed Delta. In real world application it would Make a LOT more sense to alert on Deviation from a 5 day or 30 day rolling average Temp of the box. Reason is, units alarm on the weekends because the office shuts off the AC during the summer. or they alert During the week 9-5 because in the winter the offices crank the heat. All of these ignore nuance of RANGE and Average expectation for the location...The alerting should just be how FAR outside the average Range for the site is. My Nashville facility hovers from 56 to 59 all week. I have it set on 57 so I get alerts at least once a weekend. I could move it to 59...but that's a band-aid. The REAL solution would be to have the software TRACK the last 30 days, and alert when we're outside the NORM for that location. furthermore....with hardware it is not the specific temps that kill the hardware....its the RATE at which the temp changes. so, the alerts SHOULD be based on the average range the system has seen in the last 30 days, and alert ONLY when the rate of change accelerates...but I imagine THAT request would be more challenging to reduce to an algorithm. Example 2: PING times.....I have sites where the Latency range is EXTREME (Mumbai, Johannesburg, Taipei etc...) I'd wished the PING would track the 30 day range and common deviation from norm and alert when the sites see latency that is way outside the expected fluctuation range. 30ms typical 90% of the time + 200-500ms spikes 10% of the time. when Ping times hit 300 ms for more then 10% of the last hour of sampling....then notify warning to inform of change in TREND....not fixed threshold in immediate sample
  17. 3 points
    Currently, a table must have static columns and rows defined before the widget will display data. It would be great to be able to dynamically build a table's rows based on * To expand on this, it would be great for the table to have the option to exclude instances with zero/no data from the list. For example, I would like a table that displays all MSMQ queue names and the number of messages in each queue - but not display anything if the current queue length = 0
  18. 3 points
    We would like to see means to create groups in order to add VM guest instances into. We need the ability to better organize alerts that would be constrained to these specific instance groups rather than all VM instances for a given data source. For example, under a vmware host there is 'VMware VM Disk Capacity'. Within or organization, certain groups care about certain servers disk capacity but don't want to be alerted about another groups server. It seems that today there is no way to achieve this. Support suggested we post this as a feature request. Thank you Aaron
  19. 3 points
    Hello, We'd like to request some more usage for instance groups. Right now, it's just not very useful to group instances on a datasource. We have shared devices with datasources belonging to different teams and we have to create dashboards and alarm rules regarding those. Right now, we have to use the wildcard filter in a "creative" way to have shared device alerts and dashboards from different teams configured. It would be really helpful if the instance-group name could be used in Filters. Use-Case: * To configure alert rules for shared devices for different teams, we can group all datasource-instances in instance groups named "teamname" and then filter on "teamname", this works even when we use "*" for device/devicegroup, as long as instancegroup "teamname" is persistent over multiple shared devices. * To have dashboards for shared devices on a per-team base, we can filter for the teamname when creating those dashboards. This also works with "*" as device/devicegroup query, so instances on new devices will be added automatically. Regards, Bastian
  20. 3 points
    WARNING - This propertysource pulls a list of all Windows services installed. This does not filter the services to only show running or auto-starting services. Useful for auditing, auto-grouping, and inventory. Example below Displays the a list of all installed Windows Services. auto.winservices [AeLookupSvc, ALG, AppIDSvc, Appinfo, AppMgmt, aspnet_state, AudioEndpointBuilder, AudioSrv, BESClient, BESClientHelper, BFE, BITS, Browser, CertPropSvc, clr_optimization_v2.0.50727_32, clr_optimization_v2.0.50727_64, clr_optimization_v4.0.30319_32, clr_optimization_v4.0.30319_64, COMSysApp, CryptSvc, DcomLaunch, defragsvc, Dhcp, DiagTrack, Dnscache, dot3svc, DPS, EapHost, EFS, eventlog, EventSystem, FCRegSvc, fdPHost, FDResPub, FontCache, FontCache3.0.0.0, gpsvc, hidserv, hkmsvc, idsvc, IEEtwCollectorService, IKEEXT, IPBusEnum, iphlpsvc, KeyIso, KtmRm, LanmanServer, LanmanWorkstation, lltdsvc, lmhosts, MMCSS, MpsSvc, MSDTC, MSiSCSI, msiserver, MSSQL$SVSSDB, MSSQLFDLauncher$SVSSDB, MSSQLServerADHelper100, napagent, Netlogon, Netman, NetMsmqActivator, NetPipeActivator, netprofm, NetTcpActivator, NetTcpPortSharing, NlaSvc, nsi, PerfHost, pla, PlugPlay, PolicyAgent, Power, ProfSvc, ProtectedStorage, RasAuto, RasMan, RemoteAccess, RemoteRegistry, RpcEptMapper, RpcLocator, RpcSs, RSoPProv, sacsvr, SamSs, SCardSvr, Schedule, SCPolicySvc, seclogon, SENS, SessionEnv, SharedAccess, ShellHWDetection, SNMPTRAP, Spooler, sppsvc, sppuinotify, SQLAgent$SVSSDB, SQLBrowser, SQLWriter, SSDPSRV, SstpSvc, swprv, TapiSrv, TermService, THREADORDER, TrkWks, TrustedInstaller, UI0Detect, UmRdpService, upnphost, UxSms, VaultSvc, vds, VGAuthService, VMTools, vmvss, VMware Physical Disk Helper Service, VSS, W32Time, WcsPlugInService, WdiServiceHost, WdiSystemHost, Wecsvc, wercplsupport, WerSvc, WinHttpAutoProxySvc, Winmgmt, WinRM, wmiApSrv, WPDBusEnum, WRSVC, wuauserv, wudfsvc] Z4LHDZ
  21. 3 points
    What I'm picturing is a hybrid of the NOC widget and big number widget. The big number (text color or background color) would be in green when not triggering any alert conditions and yellow, orange, or red to match alert level. Alternatively, adding a value column to the NOC widget would accomplish the same goal. Either of these allows the eye to be drawn to the most important things on a dashboard without having to dig for the associated value.
  22. 3 points
    Please add a Settings option to allow users to set the colors for alert severities. This could be as simple as setting the CSS hex values/RGB values via a Settings UI. Reason is some people have color blindness and would prefer to select their own color values for severities.
  23. 3 points
    With today's technology it's easily possible to remove the LME#########, LMI######## and LMC####### from the subject line of email alerts. To keep replies working for ACK/SDT it can be moved to the message body, hidden it in properties or any method that other companies use to accomplish the same thing. Even moving it to the end of the subject line would help. It takes up the majority of the visible subject line when viewing your emails.
  24. 3 points
    I'd like to have additional visual filter options for the big number widget configuration to drive the background color of the widget: Red value expression Amber value expression Otherwise Green or default background color.
  25. 3 points
    This is great, but can it be implemented via a Service Check?