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Showing content with the highest reputation since 02/26/2016 in Posts

  1. Allow devices to be dependent on one another. If a router goes down, the switch behind it will most likely go down or have an error as well.
    12 points
  2. Hello, We currently use a third party (OpsGenie) for alerting, and currently we have a custom integration configured in LogicMonitor to send alert information to OpsGenie. Although there has been significant improvements to integrations over the past few months, one feature that lacks significantly for us is a supported two way integration between OpsGenie and LogicMonitor. This would be very similar to the partnership/integration that LogicMonitor has already built with PagerDuty. As LogicMonitor releases new integration features, it tends to break current workflows with alert creatio
    8 points
  3. We are a global company with resources in Minnesota, New Jersey, Australia, Ukraine, and India all using the Logic Monitor tool set. It would be incredibly useful to be able to set the timezone at a user level instead of only at the company level.
    7 points
  4. When there is a legitimate reason for disabling alerts for a device, it would be very useful to be able to leave a note as to why (and by whom). This would prevent confusion with teams, where the case of "why would this be disabled" would come up frequently. For example, there is a known bug with a certain version combination of ESXi and HPE servers that triggers a false-positive hardware alert internally, so we disable alerts for that instance on servers that meet the criteria as we encounter them. Or, some QNAPs will give false-positive alerts that their disk is full when in fact it is
    6 points
  5. Hello, We've several instance groups within the same DS (Ping, URL, etc...). Some of those profiles need to have common properties (per instance group) due to the integration we've with our ticketing system for example. It would be GREAT if we could add properties at the Instance Group level (that way those would be inherited by the instances & we don't need to be mapping those individually per instance). I tried that & didn't found that possibility... correct me if I'm being noob Thank you!
    5 points
  6. Hello, Starting a few weeks ago we've lost the functionality of dynamic filtering Collectors using the search box (top right corner). I mean, we can still search collector(s) but, the results actually display ALL the collector group(s) anyway... This is kind of annoying & not that useful since we've >100 groups. I know this was working smoothly in the past, not entirely sure why it got removed (maybe there's an explanation but, I don't recall seeing that published on the Release Notes - correct me if I'm wrong ). Thank you!
    5 points
  7. I have published a PowerShell module, which refactors part of the REST API, to the PowerShell gallery. Please feel free to make requests (or send me cmdlets you want added). https://www.powershellgallery.com/packages/LogicMonitor/
    5 points
  8. I would love to see LM implement a new feature for taking a built-in, self prescribed, action on an alert. To minimize any exposure that LM might have in an action gone awry, the actions taken could occur as the result of a script that one could upload into the Escalation Chain. Ideally you could define multiple actions or multiple retries on an action and whether that occurred before or after the recipient notification in the notification chain. This would allow for very basic alerts (disk, service restarts, etc) to be resolved programatically. Also being able to support various scrip
    5 points
  9. I have run into too many cases now where a new but slightly different DS is setup due to LM support actions, upgrades, etc. and the result is lost data or noncontinuous data. A good example I recently encountered is with NTP. The standard DS was not working in all cases. I was given a new DS that uses Groovy, and it works (which I appreciate!). But the datapoint list and names have changed, and even if they had not, there is no way to maintain data history from the old DS to the new DS. My recommendation is to add a migrate function so you can indicate how to map old to new datapoints in
    5 points
  10. It would be nice to have an export button on any alert table. When we're doing research on an issue and we've finally narrowed the criteria to see the info we need, it helps to have an export button right there, rather than having to go to reports and reconfigure all the parameters to hopefully get the same data.
    5 points
  11. You can use this bash script to install and configure all the necessary components in order to execute synthetic webchecks on a Linux (Debian/Ubuntu) Collector. This script will install Chrome, Chromedriver, and Selenium to the Collector's host (be sure the Collector is installed prior to executing the bash script). Once this is done, you can execute selenium commands from within LogicMonitor DataSources (sample DataSources can be found with in the LM-Exchange: "Synthetics Check Template" and "LogicMonitor Login Selenium"). The easiest approach I've found to getting a synthetics re
    4 points
  12. When you use alert tunning a the host/group level for a particular data source, I would like the ability to select to alert on No-Data when creating custom alert thresholds.
    4 points
  13. Can you please add an Inventory\List tab on the RHS (right hand side) when we have a group selected. Its very annoying that I cannot just get a full list of all the objects in a group/folder quickly and easily thru the main GUI and have to do this thru a "Report" When I click on a group I just want to see all the devices\items in that group on the RHS and have all the properties I choose to select to view for example: name,ip,OS,mac,class type(computer/router/switch), etc.. Why is there no List/Inventory view OOTB in the GUI? I also need to be able to export the list quickly to any forma
    4 points
  14. We request another way for Logic Monitor to gather information from Linux based systems besides SNMP. Using SNMP involves installing NET-SNMP so taking up additional storage space. It would be better if Logic Monitor had an option for monitoring Linux systems like we had using Sitescope. In Sitescope all it needed was SSH and a dedicated login credential for the system. The Monitor would connect to the Linux based system through SSH and run scripts pertaining to what aspects were monitoring on that system. Then stores the results to be displayed on the console. Similar to using WMI in Windows.
    4 points
  15. Hello, As an MSP we've the need to monitor a lot of directories/shares for the same client. Some of those shares are accessible with the collector user, however, we've some clients that restrict their share to specific users (not the ones running the collector service). I've tried to create a datasource that's a simple runas where we can pass the user/passwd as a parameter, however, that isn't possible to run from the collector level (confirmed by LM staff in a case that I've raised). Can this be implemented? This feature would be very important (since we monitor +100 clients).
    4 points
  16. Hello, As an MSP we've the need to group multiple interface instances (from different devices & different clients as well) in order to set common thresholds, reports, etc... From my research that isn't possible within LM. Anyone able to do that? This would be very useful from the monitoring/management perspective. Regards,
    4 points
  17. Can you please add the AUDIT tab on the RHS (right hand side) for any device you have selected from under Resources/Websites. I want to quickly check who/what updates were made to the device I selected and why do I have to go into an entirely different section (Settings > Audit) to then check and search for the audit history on the device I selected. Please add this to the GUI so I can just quickly check the history on the device selected.
    4 points
  18. Hi All, We have really been enjoying the Remote Management feature of logic monitor. For sites that we don't have a direct interconnect with its great being able to quickly SSH onto our devices to make adjustments or check config without having to open up a separate VPN tunnel. However with HTTP/HTTPS management becoming common with Firewalls, Controllers, Routers etc... I feel there is a huge opportunity to have logic monitor be able to fit almost every management use case by implementing an HTTP/HTTPS remote session functionally in the same way RDP and SSH remote sessions work.
    4 points
  19. Are there any plans to have linked clones for dashboards? At the moment we create a template dashboard using tokens and then clone them and then update the token to match what we need to. The problem is if we make a change to the format of a dashboard, we either have to do it on all of them, or delete all the cloned ones and then clone them out again. It would make things a lot easier if all the clones were linked back to the master, and an update to layout or widgets on the master was automatically replicated to the cloned templates.
    4 points
  20. It is currently impossible to detect certain conditions without having to be bombarded by noise alerts, which I am told is against the philosophy of Logic Monitor. Consider a few cases: * interface flaps a few times versus more frequently -- how do you tell the difference? right now, you have no choice other than perhaps to construct an API script (not tested). A better solution in this example would be to count the number of flaps over a period of time, and use that as your alert trigger. As it stands right now, there is not even a method to select the top 10 most unstable interf
    4 points
  21. The ability to drag and drop items in the device tree in order to reorganize them is a powerful feature, but the staggered manner in which the tree loads and expands on page load "encourages" a user to accidentally move folders and devices around in the tree, which leads to numerous detrimental effects (not the least is having to try and figure out where you accidentally moved them to). Request is to either introduce a safeguard prompt "Are you sure you wish to move X from Y to Z?" for all drag and drop actions within the device tree, or, alternately, introduce a configuration item on folders
    4 points
  22. We've recently run into issues with users accidentally changing a setting or deleting a device and would like the ability to allow users to Create new devices, but not be able to delete anything or change alert settings. I'd like to either split Manage into Write/Delete groups or add a deny action role that would allow me to give users manage access with a deny delete:*
    4 points
  23. Useful for inventory, auditing, and auto-grouping. Displays the a list of all installed Windows Features separated by commas. Example below. auto.winfeatures [Active Directory Lightweight Directory Services, .NET Framework 3.5.1 Features, Telnet Client, Remote Server Administration Tools, .NET Framework 3.5.1, Role Administration Tools, AD LDS Snap-Ins and Command-Line Tools, AD DS and AD LDS Tools, Active Directory module for Windows PowerShell] WMN9DN
    4 points
  24. As we move towards a DevOps model, we increasingly have a need for small teams to have full admin access to the tools they use to manage their IT services. When it comes to LogicMonitor, this has proven difficult with the existing role permission model. DevOps pods would like to be able to manage their own datasources, alerts, and escalation chains but this isn't possible unless we give them broad access rights to those areas, which could cause significant harm to other groups of monitoring users. For example, an inexperienced DevOps user could inadvertently modify a datasource that applies to
    4 points
  25. Currently the graph options for Widget includes three was to "Limit Results". The are "Top 10", Aggregate, All. There are times when I want to display the "Bottom 10". For example the lowest 10 CPU devices, or the 10 least available devices, etc. It would be GREAT to have a Bottom 10" option in the Limit Results parameter. Thanks.
    4 points
  26. As mentioned to Haniz in ticket number 82871, it would be very handy to have a button that can expand all the graphs for you on a device view. It would save quite a bit of time
    4 points
  27. Unfortunately, they will need to make instance groups into actual groups first, which I have requested many times. As it stands they are basically limited tags where you can only have a single tag for any instance and then you can apply thresholds to the tag, but those don't apply to new items tagged the same way. This is why they throw up the warning about how new instances won't get thresholds automatically. We've had to workaround that with API scripts to refresh those instance group tags and thresholds when new volumes are added to servers (as just one example). I assume if they ever ar
    3 points
  28. Last time I considered this, I ended up selecting OneLogin to resolve. I ended up not needing it, but I think it will do the job with domain matching used to select the correct SAML integration. I do agree each client should have a separate SAML profile based on username (e.g., domain part of email address) without paying extra, but that is not possible as it stands. I have been pushing as hard as I can for making MSP handling within LM be more comprehensive. Mark
    3 points
  29. Please add a GUI settings based on user profile that would allow me to disable the auto-expanding of and object in the Resources tree when I click on it Currently any item in the navigation tree when you click on it auto opens and expands to show all its sub items. Why? The tree should just expand if I click on the > next to the items name. Why do you automatically show everything under the resource. If there's 20+ items I have to then scroll down past this to get to the next item. Why are you using different behavior in your GUI? Asking for a setting that controls t
    3 points
  30. https://www.logicmonitor.com/support/datasources/creating-managing-datasources/creating-datasources/ We'd like to be able to set "Collect every" to be longer than 1 day, like 1 week.
    3 points
  31. This request doesn't appear to fit the other 2 I found so... Right now I have 3 (soon 4) host servers in a Hyper-V cluster called "hvcluster". I get 3 alerts for each cluster shared volume and each guest VM not running. Other vendors products I use are capable of only displaying a single instanced alert for "the cluster" and I'm hoping you guys can implement this as well. Right now these are driving me nuts especially when we have several guest servers off on purpose for extended to forever periods of time. No SDT doesn't work it still shows them. Right now to only get 1 alert I hav
    3 points
  32. Rather than have Websites as separate section in the product with a separate hierarchy to manage; how about making all of the Websites stuff part of the Device Tree and rename the Devices section to something that covers both. Then if I want to add a website or service check I simply do it against the "group". This way I wouldn't have to maintain two hierarchies of business services. What do other folks think of this?
    3 points
  33. It will be great for the MAP widget to be able to display website. We monitor over 2000 devices and would be good to be able to display the geographical outage of our devices.
    3 points
  34. We have a multi-tenant MSP environment, We find that we cannot use the same display name for our clients even though the similarly named systems are in different Child folders. So \'DC01\' for Domain Controller has to be unique across all of our clients. Please consider changing this.
    3 points
  35. Our CTO is asking me to provide a daily email report of some key metrics to our clients and internal stakeholders. I'm able to create a suitable report and email it, however his concern is the number of clicks to view the report. The belief is that the email will just go straight to trash if our clients can't see the report in the email body. For me, using gmail, I have to download the attachment first, then open it from my laptop. Two options we talked about were: 1. Use the HTML report as the body of the email rather than an attachment (surely the days of text-only email clients ar
    3 points
  36. Hi, with Meraki enabling Webhooks, can LogicMonitor receive Alerts for any of the events you enable on the dashboard? https://meraki.cisco.com/blog/2018/10/real-time-alerting-with-webhooks/ Additionally, is it any different to poll devices Meraki devices directly versus receiving information from the dashboard?
    3 points
  37. We urgently need a way for our regional operations teams to be able to see alert date times in local time. This a critical requirement as we are a global business and for people outside of the account timezone to be constantly trying to work out the local time of an alert is ridiculous.
    3 points
  38. It would be great to have the granularity to be able to change the Alert Trigger Interval on an instance in the same way a threshold can be modified on an instance. Example: Disk Usage on a netapp There are 100 volumes but one of them needs to be over the threshold for a longer amount of time to cause concern. So the archive log volume will fill up no matter what space is allocated but it is not a concern as long as it is back below the threshold within 1 hour. A custom datasource will not work for this because we would like to alert immediately on all other volumes on this device wh
    3 points
  39. Please add the option to alert on "no data" condition to the instance level Alert Tuning configuration dialog. We don't want to generate "no data" alerts for everything and we don't want to split the data sources (extra maintenance when updating), so it would be easier to have this as a instance level override.
    3 points
  40. I would appreciate it if datapoints marked for alerts on No Data were indicated in the Alert Tuning page with the designated alert level displayed. Right now, to know this, you have to dive into the datasource definition to find out. Thanks, Mark
    3 points
  41. Currently, a table must have static columns and rows defined before the widget will display data. It would be great to be able to dynamically build a table's rows based on * To expand on this, it would be great for the table to have the option to exclude instances with zero/no data from the list. For example, I would like a table that displays all MSMQ queue names and the number of messages in each queue - but not display anything if the current queue length = 0
    3 points
  42. I'd like the ability to search for keywords or IP addresses throughout all of my device backup config files without having to view them one at a time.
    3 points
  43. I have customers who really need this feature, and they are quite upset to learn the throttling stand-in could cause loss of knowledge about the actual root cause. This thread has been open since 2013. Exactly where on the roadmap is this? Mark
    3 points
  44. Brandon, I have modified the code slightly to get rid of the annoying open and close brackets(my OCD kicked in hard). groovy script: hostname=hostProps.get("system.hostname") my_query="Select NAME from Win32_serverfeature" def session = WMI.open(hostname); import com.santaba.agent.groovyapi.win32.WMI def result = session.queryAll("CIMv2", my_query, 15); def strResult = result.NAME.toString(); def finalOutput = strResult.replace("["," ").replace("]"," "); println "WindowsFeatures=" + finalOutput P.S. - this script is awesome!
    3 points
  45. What I'm picturing is a hybrid of the NOC widget and big number widget. The big number (text color or background color) would be in green when not triggering any alert conditions and yellow, orange, or red to match alert level. Alternatively, adding a value column to the NOC widget would accomplish the same goal. Either of these allows the eye to be drawn to the most important things on a dashboard without having to dig for the associated value.
    3 points
  46. Please add a Settings option to allow users to set the colors for alert severities. This could be as simple as setting the CSS hex values/RGB values via a Settings UI. Reason is some people have color blindness and would prefer to select their own color values for severities.
    3 points
  47. With today's technology it's easily possible to remove the LME#########, LMI######## and LMC####### from the subject line of email alerts. To keep replies working for ACK/SDT it can be moved to the message body, hidden it in properties or any method that other companies use to accomplish the same thing. Even moving it to the end of the subject line would help. It takes up the majority of the visible subject line when viewing your emails.
    3 points
  48. I'd like to have additional visual filter options for the big number widget configuration to drive the background color of the widget: Red value expression Amber value expression Otherwise Green or default background color.
    3 points
  49. This is great, but can it be implemented via a Service Check?
    3 points