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  1. Yesterday
  2. Please add the ability to copy a Device View from one device to another. Yes, there is the Resource Dashboard, however, this has a different look and feel. Our users like that the Device Dashboard doesn't require then to perform extra mouse click operations to see everything. The Device Dashboards are also more screen real-estate efficient. (Also, please make it possible to remove/hide the uptime widget from Device View. It's of no use to us.)
  3. Last week
  4. I am looking for a way to include a device's properties in an alert message, generated by an EventSource. According to your documentation, ##device property## is available in DataSources but not EventSources. I suggest changing that.
  5. Alejandro Esmael

    Zerto JobStats

    Good Morning All, For anyone looking to monitor Zerto replication jobs via LogicMonitor we have this PowerShell based batchscript datasource. I hope you find it useful; 6477DR from the LM Exchange. These are the collected data points: ActualRPO IOPS LogicMonitorScriptTime Priority ProtectedEntities ProvisionedStorageInMB RecoveryEntities SourceEntities Status SubStatus TargetEntities UsedStorageInMB These are the calculated data points based upon those collected: ProvisionedStorageInGB UsedStorageInGB Please respond with any questions. Respectfully, Alejandro Esmael
  6. jamiemurphyit

    Datapoint - Metric type - counter - without "rate/sec math"

    Thanks for that. Its a bit fustrating to have to work backwords though and also have to round off the decimal points you end up with. is there any plans to make this a native option. Eg derive with no rate math?
  7. Matthew Dunham

    Datapoint - Metric type - counter - without "rate/sec math"

    Hey Jamie - Good point. As a workaround, you can create a Complex Datapoint (https://www.logicmonitor.com/support/datasources/creating-managing-datasources/complex-datapoints/) to do what you need. We maintain the datasource pollling interval as a token you can substitute into your complex datapoint expressions. Provided your units are per-second (or converted as such) you can translate your "rate datapoint" into a "difference datapoint" using something like: rate_datapoint * ##POLLINTERVAL## A little more detail on substitution tokens available in datasources creation are available at: https://www.logicmonitor.com/support/datasources/creating-managing-datasources/tokens-available-for-data-collection/ Hope this helps.
  8. I would like to request an option when saving a datapoint of not having rate/sec math on counters / derive type datapoints. I have multiple custom datasources where I am trying to store the difference between two polls but the rate/sec math messes with this.
  9. Samuel Morgan_

    ServiceNow Runbooks

    Thanks! Got it working now.
  10. An option to set "acknowledged timeout" perhaps? For example, if an alert if acknowledged for longer than X minutes/days/ weeks then unacknowledge it.
  11. Mosh

    ServiceNow Runbooks

    Hi @Samuel Morgan You would need to implement a workflow in your ServiceNow that is triggered by incidents created by the LogicMonitor integration (for example, if your LogicMonitor incidents are created by a special user account for the LM integration), and then in the workflow attach a runbook to the incident.
  12. Hi Joe, We have an active project to address this issue which will allow RBAC permissions to be applied to the User Listing. ~Forrest
  13. Samuel Morgan_

    ServiceNow Runbooks

    Hello, thanks for the response. I was wondering if there was a way to attach a run book to add to the ticket via these rules and escalations? Thanks, Sam.
  14. I need to spend more time in a non-admin role 😑. It looks like all users, despite what is defined in "User Access" for their roles, are able to list other users via Dash Sharing and Reports Schedule. We feel that should not be the case. I would only want my coworkers to be able to do this, NOT my clients who should not be aware of each other (at least not through our monitoring application).
  15. Forrest Evans - LM

    ServiceNow Runbooks

    Hi Samuel, Sending specific alerts from LogicMonitor to ServiceNow is handled through our Alert Rule / Escalation Chains. https://www.logicmonitor.com/support/settings/alert-settings/escalation-chains/ https://www.logicmonitor.com/support/settings/alert-settings/alert-rules/ ~Forrest
  16. Samuel Morgan_

    ServiceNow Runbooks

    Hello, I'm currently working on a integration from logicmonitor to servicenow. I've managed to configure all information needed except adding runbooks for specific alerts. Is this something that is possible from LM side, or something that has to be implemented on the servicenow side. Thanks in advance, Samuel Morgan.
  17. Sorry, I'm not setup to test this to verify how it works exactly. I would suggest reaching out to LogicMonitor Support so they can review your particular situation and settings.
  18. Hi LM team, We have a problem to represent System OS version [firmware ver] in the Dashboard table. Seems like it's not possible assign ifnromation available in resource/global status/info tab [in our case system.sysinfo] as this is DisplayString and not guage. By our unsterstanding only Guage can be configured as data points which have big impact on other things which can be readed via SNMP. It would be great to have possibility to build our own tables base on infromation avaiable from Object ID. My tention is to build easy table containt Resouce NAME with current firmware version and represt it in Dashboard for all nodes, but you can imagine this future might be also used for alerting i.e. configuring alert for any device with smaller firmware version than such and such. You gave us great future which giving possibility to build our own tables over dashboard, but on other hand we cannot name colums etc. by specific display string base on SNMP OBJECT ID. For egample: we can get ifformation how many access point are connected to controller but it's impossible to read information how SSID are named, and it's only because DashBoard can't be build on outputs base on Display Strings as a syntax. On other hand you giving such possibility in reports so I believe this is very easy to implement by yours devops team.
  19. Thanks, Mike vCentre has a custom property esx.tags=true. Also esx.user have read permission to get tags. I am running VMware ESXi 6.5. Based on the document https://www.logicmonitor.com/support/monitoring/os-virtualization/esx-servers-vsphere/#tag in LM, it should work. I can run a PowerShell script but I do not want to unless I have to. Any Idea? Regards Tanvir
  20. Michael Fisher

    Network diagram

    Hi Everyone, Im excited to announce that we are now in an active beta for Network Topology. We are anticipating a Q2 release date. For your reference, I have attached a screenshot below - I have blurred out some sensitive information. And yes, clicking on the alert icon will show you any alerts in respect to the given resource.
  21. Michael Fisher

    Network Topology Maps

    @Phillip We are anticipating a Q2 release for Topology. And yes, you can click on the alert icon on the map to see any alerts in respect to the given resource. As for link status, we are actively looking at ways to incorporate that functionality.
  22. Phillip

    Network Topology Maps

    Are there any details you can release about the mapping function? I see the icons for alerts, will we be able to click on them for a fast report on the issue? Will it have additional indicators for such things as bandwidth usage between devices, ie, the lines between devices showing as green < 80% and red > 95%?
  23. Phillip

    Network Topology Maps

    Any better ball park figure on release date? If not, are you looking for additional beta testing sites?
  24. Michael Fisher

    Network Topology Maps

    Hi Everyone, We are in an active beta for Topology Mapping and we will be launching to production portals soon. For your reference, please see the screenshot below - I blurred out some sensitive info and FQDNs.
  25. Phillip

    Network Topology Maps

    Ok. Wow. Been a while on that request. Thanks for the info! Guess we'll have to use another tool in the meantime.
  26. Mike Moniz

    Network Topology Maps

    Not currently. See https://communities.logicmonitor.com/topic/838-network-diagram/
  27. Phillip

    Network Topology Maps

    We are just implementing LM at our business. We have used Solarwinds NPM, and PRTG in the past. I was wondering if there was some kind of network topology mapping available in LM that I am missing? Thanks!
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